Category shows blank page

This topic contains 5 replies, has 2 voices, and was last updated by  Guust 7 years, 7 months ago.

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  • August 17, 2017 at 12:47 am #391587

    Irene W
    Expired Member
    Post count: 83

    I have this issue when I click on Animal Hospital category link or tag, it returns a blank page

    this is the listing url
    http://www.mycatanddog.com/places/animal-hospital-2/

    thank you for your help,
    Irene

    August 17, 2017 at 12:59 am #391589

    Guust
    Moderator
    Post count: 29970

    You are having some error that stops the page from completing.
    Please post your WP admin details in a private reply and we will have a look.
    Please add your FTP details too.

    Thanks

    August 17, 2017 at 1:17 am #391590

    Irene W
    Expired Member
    Post count: 83
    This reply has been marked as private.
    August 17, 2017 at 2:17 am #391594

    Guust
    Moderator
    Post count: 29970

    Please add your theme license at Appearance > Theme License and all your GD licenses at Plugins.
    All your GD plugins and Whooop theme are outdated, so update them first; it is a bug that has been fixed already.
    Find your licenses at https://wpgeodirectory.com/your-account/

    I updated some plugins and it seems fixed.

    Please check. Thanks

    August 17, 2017 at 6:44 am #391625

    Irene W
    Expired Member
    Post count: 83

    Thank you so much.
    I appreciate your quick response.

    -Irene

    August 17, 2017 at 8:48 am #391628

    Guust
    Moderator
    Post count: 29970

    You’re welcome 🙂

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