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Checkout Page Not Appearing

This topic contains 7 replies, has 3 voices, and was last updated by  Guust 7 years, 4 months ago.

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  • December 20, 2017 at 2:46 pm #410115

    Adrianne Miller
    Expired Member
    Post count: 17

    Hello,

    I’ve been having an issue with the checkout; whenever someone presses “Confirm Preview & Go To Checkout” it sends them to a blank page admin page (the same thing happens when they cancel the preview). I have checked and made sure that the invoice general setting for the pages are set correctly and they are.

    They can access the invoice through other means, but it’s a real inconvenience.

    Any help with this is greatly appreciated!

    December 20, 2017 at 3:42 pm #410126

    Kor
    Moderator
    Post count: 16516

    Hi Adrianne,

    Please share WP temp admin access to your site so we can take a better look. You can post the details here using the private reply option below.

    Thanks!

    December 20, 2017 at 4:27 pm #410133

    Adrianne Miller
    Expired Member
    Post count: 17
    This reply has been marked as private.
    December 21, 2017 at 12:47 am #410192

    Guust
    Moderator
    Post count: 29970

    Can you also share your URL please?

    December 21, 2017 at 1:07 am #410194

    Adrianne Miller
    Expired Member
    Post count: 17
    This reply has been marked as private.
    December 21, 2017 at 1:51 am #410204

    Guust
    Moderator
    Post count: 29970

    Recently the Kleo theme’s update causes a redirect problem on admin-ajax.php pages.

    Please for more info here https://wpgeodirectory.com/support/topic/blank-page-2/#post-407324

    Thanks

    December 21, 2017 at 1:57 am #410207

    Adrianne Miller
    Expired Member
    Post count: 17

    Thank you for your help.

    December 21, 2017 at 2:12 am #410208

    Guust
    Moderator
    Post count: 29970

    You’re welcome. Hopefully, Kleo fix it soon for you.

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