Claim Listing message goes to spam folder

This topic contains 11 replies, has 3 voices, and was last updated by  Clayton Gibson 6 years, 10 months ago.

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  • May 18, 2018 at 7:27 am #431083

    Clayton Gibson
    Expired Member
    Post count: 84

    I can receive my claim listing verification message to my spam folder..

    http://prntscr.com/jjefpc

    May 18, 2018 at 7:49 am #431084

    Clayton Gibson
    Expired Member
    Post count: 84

    I already used a plugin WP Mail SMTP but nothing happens

    May 18, 2018 at 9:11 am #431098

    Guust
    Moderator
    Post count: 29970

    Try customizing the message at GD > Claim Listings > Notifications, so it looks less spammy.
    Thanks

    May 19, 2018 at 5:49 pm #431308

    Clayton Gibson
    Expired Member
    Post count: 84

    No dice..Is it possible that the problem is with the mail server??
    And by the way, I can’t send email verification for claim listing when the user uses facebook login…Is there any solution on this?

    May 19, 2018 at 5:58 pm #431309

    Clayton Gibson
    Expired Member
    Post count: 84
    This reply has been marked as private.
    May 20, 2018 at 6:48 am #431332

    Kor
    Moderator
    Post count: 16516

    Hi Clayton,

    Thanks for your post. If your emails are going spam folders, I’d suggest that you check with your hosting providers first, then let us know your results.

    Thanks!

    May 20, 2018 at 8:58 am #431334

    Guust
    Moderator
    Post count: 29970

    I have never seen that Facebook login plugin, does it create a WP user with a proper email address? Then there should be no problem.
    Like Kor says, if emails arrive, but go to your spambox, only your receiving email server can do something about that; the email is sent and arrives, so the only problem is the classification by your receiving email server.

    PS: the username and password do not work.

    Thanks

    May 20, 2018 at 12:00 pm #431339

    Clayton Gibson
    Expired Member
    Post count: 84
    This reply has been marked as private.
    May 20, 2018 at 12:04 pm #431341

    Clayton Gibson
    Expired Member
    Post count: 84
    This reply has been marked as private.
    May 20, 2018 at 12:46 pm #431342

    Guust
    Moderator
    Post count: 29970

    Try using an email from the same domain as your site, WP emails should not be send from gmail accounts.
    And make sure to keep WP and all plugins up to date.
    Thanks

    May 20, 2018 at 9:29 pm #431380

    Guust
    Moderator
    Post count: 29970

    Just for your info: I registered a test account using the Facebook login, it created a WP account, and all claim notifications worked correctly; I received both notifications that I claimed and that my claim was rejected. I also received the welcome/set password email.

    Thanks

    May 21, 2018 at 3:55 am #431390

    Clayton Gibson
    Expired Member
    Post count: 84

    Thank so much for this information…It didn’t work in my end that’s why I am very worried…

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