Claiming a listing only allows single payment not subscription

This topic contains 37 replies, has 4 voices, and was last updated by  Richard Davies 7 years, 1 month ago.

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  • February 14, 2018 at 12:51 pm #417557

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    You also need to enter the test api credintials in your settings, but just now its tellimg me your SSL is expired 1 hour ago, so i can’t test any further.

    Stiofan

    February 14, 2018 at 1:12 pm #417561

    Richard Davies
    Buyer
    Post count: 118

    Hey Stiofan,

    Thanks for that, we have just updated it if you want to carry on testing 🙂

    thanks

    February 14, 2018 at 1:12 pm #417562

    Richard Davies
    Buyer
    Post count: 118

    I have also re-added the test keys back in

    February 14, 2018 at 4:59 pm #417596

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Can you also provide FTP, i’ll need to check the server error logs.

    Is it still receiving payments ok?

    Stiofan

    February 14, 2018 at 5:01 pm #417597

    Richard Davies
    Buyer
    Post count: 118
    This reply has been marked as private.
    February 14, 2018 at 5:56 pm #417614

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    We can’t seem to connect with those FTP details, can you double check them.

    Thanks,

    Stiofan

    February 14, 2018 at 6:09 pm #417617

    Richard Davies
    Buyer
    Post count: 118

    I need to white list your IP. Maybe Cpanel?

    February 14, 2018 at 6:13 pm #417618

    Richard Davies
    Buyer
    Post count: 118

    Or log into cpanel and whitelist your IP with FTP enforcer.

    February 14, 2018 at 6:30 pm #417625

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    if u can give me cpanel details i can do it from there (assuming its not also IP restricted?)

    Stiofan

    February 14, 2018 at 6:41 pm #417626

    Richard Davies
    Buyer
    Post count: 118

    Its the username and password given before sorry. Same as FTP

    February 14, 2018 at 6:56 pm #417630

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    I see for some reason its not catching the errors properly but it seems to be

    No such event: evt_1BvQuIGs4AyG0Nu1cmwFIx29; a similar object exists in test mode, but a live mode key was used to make this request.

    For the claim listing/recurring i just tested and it seems to all work fine and is recurring?

    Stiofan

    February 14, 2018 at 7:00 pm #417633

    Richard Davies
    Buyer
    Post count: 118

    Yes desktop its fine.
    Mobile is not going through. It doesnt go past the mobile claim popup send button.

    Thanks 🙂

    February 14, 2018 at 7:08 pm #417635

    Richard Davies
    Buyer
    Post count: 118

    Tested on both iphone and android.

    February 14, 2018 at 7:11 pm #417636

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Yes i see the problem on mobile, i think it might be related to chosen select which we are phasing out, i’ll flag this for kiran to confirm in the morning.

    Thanks,

    Stiofan

    February 14, 2018 at 7:31 pm #417640

    Richard Davies
    Buyer
    Post count: 118

    Thanks for your help.

    Ill await his response.

    Cheers

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