Close Button on Modal

This topic contains 17 replies, has 3 voices, and was last updated by  Juliet Alayne 7 years, 3 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #432556

    Juliet Alayne
    Free User
    Post count: 10

    Thank you for your help! Here’s the details of my issue 🙂

    Hi there! This is working amazingly! I love it! However, if someone changes their mind and doesn’t want to send a compliment, the “close” button on the popup isn’t functioning at all.

    The site is in testing now and not accessible without username and password which I would be happy to provide to an email.

    I think it’s a theme issue to be honest, though I am not sure how to start to correct it…

    In addition to the close button not working–I realized that the “compliment” button is not showing up on the individual profile pages so users can send them to each other.

    I use Monarch which I purchased from Themeforest. If you need me to send a zipped copy so you can trouble shoot I do not mind doing that. If it would be easier to have access to my site (it is not live yet) I am also fine with giving you any tools that you need that might make your troubleshooting simpler!

    #432558

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Juliet,

    Can you please provide login details in a private reply (just tick the box to set as private reply and only staff will be able to see it)

    Thanks,

    Stiofan

    #432661

    Juliet Alayne
    Free User
    Post count: 10
    This reply has been marked as private.
    #432700

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #432709

    Juliet Alayne
    Free User
    Post count: 10

    Hi Alex! Sorry for the confusion, I had posted on the Compliments page on the WordPress depository about the issue and Stiofan asked me to come here and post my issue. I am guessing it was so I could give my credentials to access my website privately, since he knew when he asked me to post here that I did not have Geodirectory installed on my site.

    You are correct that I only need help getting BP Compliments working properly on my site =)

    #432726

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #432728

    Juliet Alayne
    Free User
    Post count: 10
    This reply has been marked as private.
    #432734

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #432745

    Juliet Alayne
    Free User
    Post count: 10
    This reply has been marked as private.
    #432848

    Juliet Alayne
    Free User
    Post count: 10
    This reply has been marked as private.
    #432903

    Alex Rollin
    Moderator
    Post count: 27815

    Please contact the plugin author for support.

    Thanks

    #432912

    Juliet Alayne
    Free User
    Post count: 10
    This reply has been marked as private.
    #432913

    Juliet Alayne
    Free User
    Post count: 10
    This reply has been marked as private.
    #432916

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    #432917

    Juliet Alayne
    Free User
    Post count: 10
    This reply has been marked as private.
Viewing 15 posts - 1 through 15 (of 18 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount