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Conflict with Tickera

This topic contains 11 replies, has 3 voices, and was last updated by  Sam McClellan 4 years, 12 months ago.

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  • November 15, 2019 at 1:11 pm #517277

    Sam McClellan
    Lifetime Member
    Post count: 11

    Hi – the latest version of GD causes our website to display “The site is experiencing technical difficulties”, we traced it to a conflict with Tickera. Tickera support said it’s an issue with GD and fixed it:
    “We’ve made changes to class-geodir-seo.php file located within /includes/ folder.
    In the attachment I will provide our modified file which applies to the version 2.0.0.67 of the Geodirectory plugin.”
    attached is their modified version of class-geodir-seo.php for GD version 2.0.0.67. Can you fix this on your end?

    Thanks,
    Sam McClellan

    November 15, 2019 at 1:32 pm #517286

    Alex Rollin
    Moderator
    Post count: 27815

    We will take a look, thanks for sharing. We will post an update after we have had a chance to check it out.

    November 15, 2019 at 2:00 pm #517292

    Sam McClellan
    Lifetime Member
    Post count: 11

    Thanks Alex!

    November 19, 2019 at 4:38 pm #517796

    Naveen Giri
    Moderator
    Post count: 1559

    Hi Sam,

    I havn’t seen that same issue. I am not sure but I am checking it with https://wordpress.org/plugins/tickera-event-ticketing-system/

    do you have any staging where i can check the behaviour?

    Thanks

    November 19, 2019 at 4:49 pm #517797

    Sam McClellan
    Lifetime Member
    Post count: 11
    This reply has been marked as private.
    November 19, 2019 at 4:59 pm #517800

    Naveen Giri
    Moderator
    Post count: 1559

    Thanks Sam,

    file manager will not help incase the site goes down during testing. can you please share FTP of this test site.

    Thanks

    November 19, 2019 at 5:08 pm #517802

    Sam McClellan
    Lifetime Member
    Post count: 11

    The admin doesn’t crash, just the site

    November 19, 2019 at 5:23 pm #517805

    Naveen Giri
    Moderator
    Post count: 1559

    ok, thanks for confirmation sam.

    I will check and get back to you.

    November 25, 2019 at 4:37 am #518565

    Naveen Giri
    Moderator
    Post count: 1559

    Hi Sam,

    sorry for late reply. i lost this ticket. I have added pull request for it.
    Thanks for reporting it.

    November 25, 2019 at 12:40 pm #518604

    Sam McClellan
    Lifetime Member
    Post count: 11

    Okay, you’re welcome. Thanks for looking into it. You saw that Tickera was able to fix it by modifying class-geodir-seo.php? I uploaded the zip file class-geodir-seo.zip

    November 26, 2019 at 3:20 am #518683

    Naveen Giri
    Moderator
    Post count: 1559

    Yup, I applied that patch in Geodirectory. it will be up in upcoming versions.

    November 26, 2019 at 4:46 am #518694

    Sam McClellan
    Lifetime Member
    Post count: 11

    Great, thank you!

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