Could Not Create Directory when updating plugins to new version

This topic contains 5 replies, has 3 voices, and was last updated by Kiran 7 years, 7 months ago.

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September 12, 2017 at 5:27 pm #395360

ktz16
Expired Member

Post count: 13

None of the wpgeodirectory plugins will update. They all generate an error “Could Not Create Directory”… erros. See attached printscreen. Non-wpgeodirectory plugins update just fine.

How do I fix this?

September 12, 2017 at 6:50 pm #395381

Paolo
Site Admin

Post count: 31211

HI,

please provide a link, admin and ftp credentials and we will check.

Thanks

September 12, 2017 at 6:57 pm #395383

ktz16
Expired Member

Post count: 13

This reply has been marked as private.

September 13, 2017 at 10:16 am #395478

Kiran
Moderator

Post count: 7069

Hi There,

On Windows server sometimes long filename breaks the updates from third-party plugin repositories.

More about long file name on Windows Server:
https://docs.generatepress.com/article/updating-issues/#could-not-copy-file
https://formidableforms.com/help-desk/cannot-update-the-plugin-since-2-02-07/

Either you have to contact your server admin about this error or you can fix it by installing plugin: https://wordpress.org/plugins/fix-windows-compatibility/

I successfully updated GD Booster after installing this plugin.

Let us know.

Thanks,
Kiran

September 13, 2017 at 11:35 am #395488

ktz16
Expired Member

Post count: 13

Thanks. This solution worked for me.

September 13, 2017 at 11:36 am #395490

Kiran
Moderator

Post count: 7069

thanks for letting us know 🙂
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