coupon code problem while using for upgrade listings

This topic contains 5 replies, has 2 voices, and was last updated by  wci 8 years, 3 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: 

  • Author
    Posts
  • November 23, 2016 at 4:32 pm #309179

    wci
    Expired Member
    Post count: 1035

    Hi support team,

    I have the issue not beeing able to use the voucher code to reduce price for upgrade from “premium” to “featured” to listing. On Preview page it seems to work, but on Update then I am forward to checkout area for purchase even if I try to use proper coupon code (will be send in private message). I am getting the message “coupon discount already applied” which is used to proceed further to preview page.

    Strange = Coupon code is used proper to proceed to preview page but seems not to take place to add the listing. Usually the coupon code has no restriction to be used several times.
    Q: Does GD restrict the use of same coupon code while using for same listing for trying to upgrade?

    Upgrade URL
    Screen Shot

    Looking forward to your reply.

    BR, Alex

    November 23, 2016 at 4:34 pm #309181

    wci
    Expired Member
    Post count: 1035
    This reply has been marked as private.
    November 23, 2016 at 10:10 pm #309449

    Guust
    Moderator
    Post count: 29970

    If you already input the coupon on the first AddListing page, then it is indeed already applied. It will not be applied twice.

    November 24, 2016 at 6:43 am #309555

    wci
    Expired Member
    Post count: 1035

    Hi Paolo,

    ok that is a pitty. Other idea, will it work e.g. when listing first downgrade to “free” then to upgrade to “featured”?

    Regards, Alex

    November 24, 2016 at 7:29 am #309570

    Guust
    Moderator
    Post count: 29970

    But it is working, is it not?
    You already put in the coupon in the beginning, why do you think it should be able to be applied again?
    That would give you a 200% discount.

    November 24, 2016 at 10:27 am #309615

    wci
    Expired Member
    Post count: 1035

    Hi Paolo,

    No it does not give me a 200% reduction when first downgrade to “free” and then upgrade to “featured” when using the code.

    By the way it is working now, so you can close this topic as solved.

    THANKS, Alex

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount