CSV File misenterpreted

This topic contains 55 replies, has 3 voices, and was last updated by  Alex Rollin 6 years, 7 months ago.

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  • February 11, 2019 at 8:16 pm #468281

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    The wp-admin credentials no longer work. Please repost all the connection info after you validate:

    WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    FTP Credentials
    FTP Host:
    FTP Port:
    FTP User:
    FTP Password:”

    February 12, 2019 at 8:40 am #468389

    Andrea Davidson
    Expired Member
    Post count: 128
    This reply has been marked as private.
    February 12, 2019 at 10:11 am #468408

    Alex Rollin
    Moderator
    Post count: 27815

    Hi, the issue appears resolved. The fields are now appearing on the form.

    Can you verify?

    February 12, 2019 at 10:54 am #468425

    Andrea Davidson
    Expired Member
    Post count: 128

    Hi Alex
    The CPT fields are now visible that my staff can add listings individually. When adding the fields and you publish, the system changes the data that has been input, changing cpt content selected.Please see previous communication.

    What about the uploading of the csv files? I have just carried out a test with 3 business listings and only 1 added despite upload statement saying all 3 had. None of the content in the csv matched. I am using CSV as per the sample format. see attachment.

    The files when uploaded, the content does not match the fields as stated in my correspondence with you on the 8th Feb 2019 and previous correspondence to that. You stated that you were having developers look at the issue. Is this being carried out?
    I have 1000s of listings to upload and i am getting nowhere fast whilst paying staff to create csv files that can’t be uploaded.
    I feel like I am going round in circles.
    Can you assist me please?

    February 12, 2019 at 11:12 am #468433

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    February 12, 2019 at 11:41 am #468441

    Andrea Davidson
    Expired Member
    Post count: 128

    Can you clarify please?

    did you add a csv file
    or
    manual add a listing

    thank you

    February 12, 2019 at 11:43 am #468442

    Alex Rollin
    Moderator
    Post count: 27815

    I added the listing manually.
    Can you confirm that you can manually add listings?
    If you could confirm that is working, please?

    February 12, 2019 at 11:55 am #468451

    Andrea Davidson
    Expired Member
    Post count: 128

    no, once published the selection i have made has changed

    February 12, 2019 at 12:01 pm #468453

    Andrea Davidson
    Expired Member
    Post count: 128

    sector type and organisation type are the ones changing.
    they are set up the same as operational size and this is working fine.

    February 12, 2019 at 12:18 pm #468460

    Alex Rollin
    Moderator
    Post count: 27815

    Did you make this change?

    How are you seeing the issue with saving fields now?

    Other note:

    You will need to edit the select field options for the organization custom fields. You should remove all occurrences of ” from the options like:

    “Private Sector/1, Private Sector/0”, should be Private Sector/1, Private Sector/0,

    February 12, 2019 at 12:31 pm #468467

    Andrea Davidson
    Expired Member
    Post count: 128

    I have done this
    You will need to edit the select field options for the organization custom fields. You should remove all occurrences of ” from the options like:

    “Private Sector/1, Private Sector/0”, should be Private Sector/1, Private Sector/0,

    I have looked at your test, if i make a change it changes back

    February 12, 2019 at 12:42 pm #468471

    Alex Rollin
    Moderator
    Post count: 27815

    Oh, next change then, each “value” needs to be unique.

    Instead of

    Individuals/1,Individuals/0,Students/1,Students/0,
    it should be like:

    Individuals/1,Individuals/2,Students/3,Students/4,

    If it is not unique, it will simply default. The saved value of “0” simply means the first in the list with “value” = 0

    label/value
    Individuals/1

    February 12, 2019 at 12:43 pm #468472

    Alex Rollin
    Moderator
    Post count: 27815

    you could make this easier to work with in your CSV if you set it like

    Individuals/individuals,Students/students

    I am not sure either why you have two like

    Individuals/1,Individuals/0

    February 12, 2019 at 12:50 pm #468477

    Andrea Davidson
    Expired Member
    Post count: 128

    I will change to the sequential numbers. Give me a minute.

    I have it like this because when you look up how to add the options in the selection type for CPT, this is how you format it.

    This is so on the form users can select which one they are. Are you saying I dont need to and i can simply add in a list separated as below, and that will give the selection option for users to choose?

    individual/student/

    February 12, 2019 at 1:05 pm #468485

    Alex Rollin
    Moderator
    Post count: 27815

    It could be like:

    Students,Individual

    clear?

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