CSV import

This topic contains 7 replies, has 3 voices, and was last updated by  Kor 5 years, 8 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: ,

  • Author
    Posts
  • #476904

    Edward Solomon
    Full Member
    Post count: 18

    We’re running an import on a csv file with 18 records. On completion, a success message displays (see screen grab), saying all 18 items have been added; however, the new records are not in WordPress. No errors are being displayed during the import, as usually are if there is something wrong with the data. We’ve run the import twice, using a different filename for the CSV file the second time, but we get the same result.

    Running WP 5.1.1, GD 2.0.0.49, GD Adv Search Filters 2.0.0.8, GD CPTs 2.0.0.11.

    #476913

    Kor
    Moderator
    Post count: 16516

    Hi Edward,

    Thanks for your post. Kindly share your csv file along with your Website WP admin access in private reply.

    Thanks!

    #476915

    Edward Solomon
    Full Member
    Post count: 18
    This reply has been marked as private.
    #476917

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    #476920

    Edward Solomon
    Full Member
    Post count: 18
    This reply has been marked as private.
    #476993

    Alex Rollin
    Moderator
    Post count: 27815

    Please try opening the file in LibreOffice and you will see there are illegal characters like this one �

    It looks like it is supposed to be an apostrophe.
    Try changing that and see how it goes.

    #477089

    Edward Solomon
    Full Member
    Post count: 18

    Better – got 14 of the 18 in with 3 not being added and 1 added but only partially. We’ll sort these out today.

    #477180

    Kor
    Moderator
    Post count: 16516

    Hi Edward,

    Let us know how it went.

Viewing 8 posts - 1 through 8 (of 8 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount