CSV Import Not Working

This topic contains 5 replies, has 2 voices, and was last updated by  MC1171611 8 years, 5 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: , ,

  • Author
    Posts
  • #230944

    MC1171611
    Full Member
    Post count: 180

    Hi Fellas,

    When I go to the Import/Export page and attempt to upload a CSV file (yes, exported from the awful, horrific, and loathsome OpenOffice), nothing happens. This is an updated file of a former export from GD, so I don’t know what’s going on. I don’t get a dialog box, a prompt, warning, status message, or anything. It just acts like I clicked “cancel” in the upload prompt.

    What gives?

    #230945

    MC1171611
    Full Member
    Post count: 180
    This reply has been marked as private.
    #231048

    Guust
    Moderator
    Post count: 29970

    You do not get a progress bar as in the image either?
    I exported 100 listings and imported them without any trouble again. So there must be an error with your changes to the file.
    If you can link to the file we can have a look.

    #231050

    MC1171611
    Full Member
    Post count: 180
    This reply has been marked as private.
    #231052

    Guust
    Moderator
    Post count: 29970

    I imported the first 5 without any problem, so it is probably a server limit.
    I cannot directly see anything wrong, so try breaking the CSV file in smaller uploads and gradually increase the number of listings.

    #231053

    MC1171611
    Full Member
    Post count: 180

    Well, that’s weird, since I have 6GB of RAM. Thank you for that; I suppose I should have figured that out on my own, but I was expecting SOME sort of response from the interface.

Viewing 6 posts - 1 through 6 (of 6 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount