Custom field not showing in tab's

This topic contains 8 replies, has 4 voices, and was last updated by  Guust 8 years, 10 months ago.

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  • #196326

    Paul Rogers
    Buyer
    Post count: 75

    If I set a custom field to

    Show in more info tab on detail page

    The tab does not appear

    If I set both the Show in more info tab on detail page and the show as a tab on detail

    Then the custom tab appears but it is not shown in the more info box.

    I should not have to set both just for the custom field to appear as a tab.

    #196333

    Kor
    Moderator
    Post count: 16516

    Hi Paul,

    Sorry to hear about the problem. Do you think you can share temp admin access to your site so we can play around with it? You can post the details here using the private reply option below. Meanwhile, please make sure the custom field is set as “active”.

    Thanks!

    #196408

    Paul Rogers
    Buyer
    Post count: 75
    This reply has been marked as private.
    #196573

    Kor
    Moderator
    Post count: 16516

    Hi Paul,

    I’ve just performed a thorough check on your Website and it seems to work again when I cleared the browser cache. Could you please check on your end to confirm this?

    Thanks!

    #196589

    Paul Rogers
    Buyer
    Post count: 75
    This reply has been marked as private.
    #196592

    Kor
    Moderator
    Post count: 16516

    Hi Paul,

    Sorry for my mistake, I mean it works when I cleared the GD Booster cache. Also, the “More Info” tab seems to be displaying correctly on my end http://prntscr.com/b7gviq . Could you try clearing your browser cache and see if you’re able to see the changes?

    Thanks!

    #196644

    Paul Rogers
    Buyer
    Post count: 75
    This reply has been marked as private.
    #196675

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    that is how it works.

    To show in the more info tab you need to set its options to YES.

    To show it in its own tab, you must set both to YES and it will only appear in it’s own tab.

    Thanks

    #196830

    Guust
    Moderator
    Post count: 29970
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