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Custom fields not saving

This topic contains 10 replies, has 2 voices, and was last updated by  Kor 8 years, 7 months ago.

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  • May 4, 2016 at 1:30 am #184609

    Brett Hemphill
    Expired Member
    Post count: 55

    wP 4.5, GD 1.6, PHP 5.6

    I have added some custom fields, when I set the value of any of the fields and click Update, none are saved

    See attached

    May 4, 2016 at 1:54 am #184616

    Kor
    Moderator
    Post count: 16516

    Hi Brett,

    Sorry to hear about the problem. Do you think you can share temp admin access to your site so we can take a better look? You can post the details here using the private reply option below.

    Thanks!

    May 4, 2016 at 3:12 am #184622

    Brett Hemphill
    Expired Member
    Post count: 55
    This reply has been marked as private.
    May 4, 2016 at 6:32 am #184645

    Kor
    Moderator
    Post count: 16516

    Hi Brett,

    Thanks for your patience. We’ve just checked your Website and made some necessary changes to custom fields by adjusting the option values there. It’s working fine now, could you please check on your end? Also, using 0 in the option value will not store the option value in the database and I’ve already reported this bug to the developers for a future fix.

    Thanks!

    May 4, 2016 at 7:02 am #184648

    Brett Hemphill
    Expired Member
    Post count: 55

    Ok, thanks for your help, the support I have received so far is excellent.

    May 4, 2016 at 7:17 am #184651

    Kor
    Moderator
    Post count: 16516

    Hi Brett,

    You’re welcome and I’m closing this thread. 🙂

    May 4, 2016 at 7:31 am #184654

    Brett Hemphill
    Expired Member
    Post count: 55

    Oops too soon.
    While it is saving the values in the backend, if the first option is selected for the Water types the front end displays

    Water type: Yes

    It should be
    Water type: Salt

    May 4, 2016 at 8:03 am #184664

    Kor
    Moderator
    Post count: 16516

    Hi Brett,

    We’ve just fixed the issue by removing the /1 from the custom field option value. Could you please check on your end and see if it’s what you’re looking for? Let us know how it goes.

    Thanks!

    May 4, 2016 at 8:04 am #184665

    Kor
    Moderator
    Post count: 16516

    Hi Brett,

    One more thing, you need to resave all listings for the changes to take effect, though.

    Thanks!

    May 4, 2016 at 8:09 am #184666

    Brett Hemphill
    Expired Member
    Post count: 55

    Looks ok now, thanks

    May 4, 2016 at 8:47 am #184671

    Kor
    Moderator
    Post count: 16516

    Hi Brett,

    Glad that worked for you. Enjoy GD and let us know if you need anything further.

    Thanks!

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