Data disappears when downgrading

This topic contains 6 replies, has 3 voices, and was last updated by  John Els 6 years, 3 months ago.

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  • August 22, 2018 at 10:30 pm #443619

    John Els
    Expired Member
    Post count: 65

    Hi. I have two listing packages for users to choose from, (1) a free Basic package that offers a few fields to fill out, and (2) a paid Premium package that offers several more fields to fill out. I have noticed that when I downgrade a listing from Premium to Basic, the data that belongs to the Premium-only fields, gets deleted. When I then upgrade the same listing back to Premium, the former data for the Premium-only fields are gone. I would like the data to be retained upon downgrade, but just not displayed. The idea is for that data to reappear when the listing is upgraded back to a Premium listing. How can I solve this problem?

    August 23, 2018 at 12:01 pm #443692

    Alex Rollin
    Moderator
    Post count: 27815

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    August 23, 2018 at 2:54 pm #443726

    John Els
    Expired Member
    Post count: 65

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    August 23, 2018 at 3:35 pm #443729

    John Els
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    Post count: 65
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    August 27, 2018 at 4:15 pm #444216

    John Els
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    August 28, 2018 at 7:59 am #444288

    Kiran
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    August 28, 2018 at 2:19 pm #444351

    John Els
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    Post count: 65

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