Database Connection when I search too quickly

This topic contains 6 replies, has 3 voices, and was last updated by  Alex Rollin 5 years, 11 months ago.

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  • May 10, 2019 at 1:34 am #485488

    Jason Galli
    Expired Member
    Post count: 14

    I’ve recently updated to GeoDirectory 2.0 and I’ve noticed that on the search page, when I enter a location and hit search too quickly, I get a 500 internal server error — message copied below—

    Website is http://www.PlanesTrainsandTreadmills.com and it only seems to happen when I type a location too quickly and hit search and only in Safari (both mobile web and desktop).

    Any guidance would be appreciated!

    Thank you!
    Jason

    Internal Server Error
    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator at [email protected] to inform them of the time this error occurred, and the actions you performed just before this error.

    More information about this error may be available in the server error log.

    Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

    Apache Server at planestrainsandtreadmills.com Port 443

    May 10, 2019 at 8:51 am #485541

    Kor
    Moderator
    Post count: 16516

    Hi Jason,

    Thanks for your post. Could you check your server logs as mentioned in the error message? If you’re not sure, contact your hosting provider or share both WP and FTP access here in private reply and we’ll investigate this for you.

    WP Admin
    Login URL :
    Login Username :
    Login Password :

    FTP Access
    FTP Host :
    FTP Username :
    FTP Password :

    May 10, 2019 at 12:03 pm #485584

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    May 10, 2019 at 12:52 pm #485597

    Jason Galli
    Expired Member
    Post count: 14
    This reply has been marked as private.
    May 10, 2019 at 10:53 pm #485721

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    May 14, 2019 at 1:36 am #486250

    Jason Galli
    Expired Member
    Post count: 14
    This reply has been marked as private.
    May 14, 2019 at 9:08 pm #486495

    Alex Rollin
    Moderator
    Post count: 27815

    Please share WP Admin and FTP credentials so we can take a look at what you mean. A link to the page you are testing will also help.

    Thanks

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