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Default Location

This topic contains 2 replies, has 3 voices, and was last updated by  Paolo 8 years, 2 months ago.

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    Posts
  • September 23, 2016 at 12:38 am #271553

    Chantelle Gerber Coleman
    Free User

    I have installed this plugin (used with Themify Ultra Theme). I can not get the default location to set. Please see attached image.

    September 23, 2016 at 9:34 am #271842

    Kor
    Moderator
    Post count: 16516

    Hi there,

    I’ve just tested that location on my local end and it seems to work fine http://prntscr.com/cld1vq . Do you think you can share WP temp admin access to your site so we can take a better look? You can post the details here using the private reply option below.

    Thanks!

    September 23, 2016 at 4:21 pm #272025

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    make sure you are not adding lat and long coordinates in a wrong format.

    For example: 37°48′49″S 144°57′47″E this is wrong. They should only be entered in decimal format or better let the system fetch them, by clicking the set address on map button.

    If you entered wrong lat and long, please enter 0 for both and save. Now the map will appear again and you can click the set address on map button.

    Let us know how it goes.

    Thanks

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