description box not showing on mobile

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June 5, 2017 at 1:54 pm #381727

Richard Davies
Buyer

Post count: 118

Hello,

the TINY MCE description box is not showing up on mobile? it acts like it is empty.

Can you advise. Ill post log in details below.

June 5, 2017 at 1:55 pm #381728

Richard Davies
Buyer

Post count: 118

This reply has been marked as private.

June 5, 2017 at 6:50 pm #381797

Paolo
Site Admin

Post count: 31211

The link?

June 6, 2017 at 6:35 am #381853

Richard Davies
Buyer

Post count: 118

Sorry.

explore-liverpool.com/wp-admin

cheers

June 6, 2017 at 4:54 pm #381951

Paolo
Site Admin

Post count: 31211

Hi,

I can’t recreate this on my tests, what mobile device are you testing it with and with which browser?

Let us know,

Thanks

June 7, 2017 at 9:32 am #382059

Richard Davies
Buyer

Post count: 118

Hey Paolo

I am using both an Iphone 7 and android devices.

Safari and Chrome on both devices.

Ill attach a screenshot.

Cheers

June 7, 2017 at 9:34 am #382060

Richard Davies
Buyer

Post count: 118

Image here

June 7, 2017 at 5:32 pm #382148

Paolo
Site Admin

Post count: 31211

Ok Thanks Richard,

hopefully we’ll find an iPhone 7 simulator that will show the same error, because I doubt any of us has one of those devices.

Developers will check this asap and let us know how to fix it.

Thanks for your patience

June 8, 2017 at 10:02 am #382282

Richard Davies
Buyer

Post count: 118

Hey Paolo, it is a iPhone 7 plus.

But it is the same on my android device 🙂

Cheers

June 8, 2017 at 10:40 am #382287
Giri
Expired Member

Post count: 3155
Hi Richard,

I see this code.
```
#mceu_29 {
    display: none !Important;
}
```
Thats what hiding the desc box.

Remove that code.

Thanks
June 8, 2017 at 10:54 am #382288

Richard Davies
Buyer

Post count: 118

Thank you, it worked 🙂

June 8, 2017 at 10:55 am #382289

Giri
Expired Member

Post count: 3155

You are welcome 🙂

June 13, 2017 at 3:42 pm #383010

Richard Davies
Buyer

Post count: 118

Just an update on this, I have three textarea fields in the add listing section.

Only 2/3 of them show up with the advanced editor. The last one (latest updates) does not.

In the back end of the website, there is no option to show advanced editor for this custom field.

Thanks for your help 🙂

June 14, 2017 at 11:07 am #383144

Giri
Expired Member

Post count: 3155

Hi Richard,

Can you tell me which post type you are talking about?

Also can you directly link to me to the admin side custom fields page?

I see fields with title “Updates” but not “latest updates”

June 15, 2017 at 11:05 am #383353

Richard Davies
Buyer

Post count: 118

Sorry you are correct it is the updates section.

and it is on the hotels custom post type
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