Detail Page Error 404

This topic contains 8 replies, has 4 voices, and was last updated by  Kiran 7 years, 6 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #394454

    Irene W
    Expired Member
    Post count: 83

    Hi,

    Please assist. Very strange detail page error.

    https://www.infohello.com/catdog/places/places/pet-stores/

    Click on Village Pet Supplies will give you a page error 404

    Next listing Zoomies page works fine.

    #394459

    Kor
    Moderator
    Post count: 16516

    Hi Irene,

    Please share WP temp admin access to your site so we can take a better look. You can post the details here using the private reply option below.

    Thanks!

    #394461

    Irene W
    Expired Member
    Post count: 83
    This reply has been marked as private.
    #394477

    Kor
    Moderator
    Post count: 16516

    Hi Irene,

    It seems to work now after resaving the permalinks. Could you please check?

    Thanks!

    #394502

    Irene W
    Expired Member
    Post count: 83

    Thank you this page is fine now.
    How ever I just found when you click on Place category link Pet Store, it also have same error on page.

    #394504

    Irene W
    Expired Member
    Post count: 83
    #394512

    Paolo
    Site Admin
    Post count: 31211

    Hi irene,

    I see an error with locations, where you used abbreviation for regions and that’s an error. Locations must be entered as the Google Maps API returns them.

    For example San Francisco you have it as:

    CA, San Francisco
    California, San Francisco.

    You must merge them and keep only the second.

    However I don’t think this is what’s causing trouble on your website.

    I don’t understand why the slug /places/ is appearing twice on that URL…

    I asked to the developers to check and let us know what is wrong.

    Thanks for your patience,

    #394550

    Irene W
    Expired Member
    Post count: 83

    Today i upgrade to 2 Ram memory. Hope that will resolve some problem loading WP.
    Actually, “Village Pet Supplies Gift” is not in City San Francisco and not in California.
    I don’t know how it got link there and even the google map show the correct location HANOVER TWP PA

    To make it easier, i delete the whole listing “Village Pet Supplies Gift” and make a new fresh upload listing.
    I deleted the duplicate region.

    Currently, the category Pet Store page works fine.

    #394723

    Kiran
    Moderator
    Post count: 7069

    Hi Irene,

    Thanks for letting us know.
    Just let us know if you have problem with links.

    Kiran

Viewing 9 posts - 1 through 9 (of 9 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount