Detail sidebar missing in some categories

This topic contains 16 replies, has 3 voices, and was last updated by  Paolo 9 years ago.

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  • December 13, 2015 at 3:36 pm #63644

    citywhispers
    Buyer
    Post count: 56

    In some of my categories the sidebar of the detail page is missing. How can I show it?
    Thank you.

    December 13, 2015 at 9:55 pm #63662

    Guust
    Moderator
    Post count: 29970

    That does not sound normal at all. Can we have a look at your URL and also give links to the particular pages.
    You can do that in a private reply, only GD staff can read those. If you post your WP admin details too, we’ll have a look at your settings.

    Thanks.

    December 14, 2015 at 8:07 am #63688

    citywhispers
    Buyer
    Post count: 56
    This reply has been marked as private.
    December 14, 2015 at 8:10 am #63689

    citywhispers
    Buyer
    Post count: 56
    This reply has been marked as private.
    December 14, 2015 at 10:21 am #63694

    citywhispers
    Buyer
    Post count: 56
    This reply has been marked as private.
    December 14, 2015 at 10:54 am #63695

    Guust
    Moderator
    Post count: 29970

    I cannot figure it out, I’ll get Paolo to have a look.

    December 14, 2015 at 2:28 pm #63722

    citywhispers
    Buyer
    Post count: 56
    This reply has been marked as private.
    December 14, 2015 at 5:49 pm #63757

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    there is a problem in realted listings (Beitrag mit Bezug). The siedbar is in there. There is something breaking the html of the realted listing grid in that category.

    Have you tried disabling all non GD plugins (including 3rd party add-ons like business hours) to see if the problem goes away?

    Let us know,

    Thanks

    December 14, 2015 at 7:45 pm #63780

    citywhispers
    Buyer
    Post count: 56
    This reply has been marked as private.
    December 14, 2015 at 7:49 pm #63782

    citywhispers
    Buyer
    Post count: 56

    I disabled the non GD plugins, but the problem was still there. By excluding the tab with related listings the problem is away. For now, this works for me.

    December 14, 2015 at 10:09 pm #63819

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    that is really strange, I can’t recreate this in any of our demos. However f you provide admin credentials, we’ll have a better look and see if this depends on anything tha t we have missed.

    Let us know,

    Thanks

    December 14, 2015 at 10:23 pm #63826

    Guust
    Moderator
    Post count: 29970

    Maybe one of the related listings has some invalid data.

    Is the same related listing showing for all detail pages without a sidebar?
    If that is the case, does deleting that listing solve it (or fixing the incorrect data).

    If you relate listings by tags rather than categories, does that change the result?
    That would also confirm there is a bad listing I would think.

    December 14, 2015 at 10:24 pm #63828

    citywhispers
    Buyer
    Post count: 56
    This reply has been marked as private.
    December 15, 2015 at 11:30 am #63888

    citywhispers
    Buyer
    Post count: 56

    It doesn’t matter whether I relate listings by tags or categories. But when I choose post excerpt=0, then the layout is ok. Something in the text of some listings cause the error.

    December 15, 2015 at 6:25 pm #63923

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    how is that table added below the title in related listings?

    Telefonnummer:
    E-Mail:
    Webseite:
    Adresse:

    Is that custom code on the template or functions.php?

    Let us know,

    Thanks

    p.s. if it is, please provide FTP details in a private reply. We will have to debug it as something looks wrong.

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