Details page lost footer and dont show maps/tabs

This topic contains 19 replies, has 2 voices, and was last updated by  Paolo 8 years, 8 months ago.

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  • January 9, 2017 at 6:15 pm #339693

    Adrian Guerrero
    Free User
    Post count: 10

    Hi, i install the theme and dummy data, set location and google maps Key, all looks good, but inside the details the page is broken, dont show all info.
    In my localhost i can see all good, but in the server dont show this page correctly, do you have any idea?
    I try now in a subdomain… can you think that is a problem?

    The URL is http://directorio.codigodesign.com/lugares/best-western-center-city-hotel/

    Regards

    January 9, 2017 at 6:17 pm #339694

    Adrian Guerrero
    Free User
    Post count: 10
    This reply has been marked as private.
    January 9, 2017 at 8:14 pm #339759

    Paolo
    Site Admin
    Post count: 31211

    Hi Adrian,

    given that part of the page is not loading, there must be a PHP error causing the problem.

    Do you have access to an error log? If not, please provide FTP credentials and we will verify.

    Thank you,

    January 9, 2017 at 8:40 pm #339777

    Adrian Guerrero
    Free User
    Post count: 10
    This reply has been marked as private.
    January 10, 2017 at 5:20 pm #340453

    Paolo
    Site Admin
    Post count: 31211

    hi,

    that open a blank root directory and nothing else. I can’t see any file or folder.
    Let us know,

    Thanks

    January 10, 2017 at 5:25 pm #340455

    Adrian Guerrero
    Free User
    Post count: 10
    This reply has been marked as private.
    January 10, 2017 at 5:28 pm #340458

    Adrian Guerrero
    Free User
    Post count: 10
    This reply has been marked as private.
    January 10, 2017 at 5:30 pm #340460

    Paolo
    Site Admin
    Post count: 31211

    I’ve tried that already

    January 10, 2017 at 5:33 pm #340462

    Adrian Guerrero
    Free User
    Post count: 10
    This reply has been marked as private.
    January 10, 2017 at 5:55 pm #340469

    Paolo
    Site Admin
    Post count: 31211

    This is the error:

    PHP Fatal error: Call to undefined function mb_strpos() in /home/codigode/public_html/directorio/wp-content/plugins/geodirectory/geodirectory-functions/custom_functions.php on line 107

    Please ask t your server admin to install the mb_strpos PHP module on your server.

    That is installed by default in 99% of servers.

    Thanks

    January 10, 2017 at 6:41 pm #340492

    Adrian Guerrero
    Free User
    Post count: 10
    This reply has been marked as private.
    January 10, 2017 at 7:21 pm #340513

    Paolo
    Site Admin
    Post count: 31211

    Was it already installed or you just installed it? If you just installed it you should restart your webserver.

    If it was already installed, please ask for support to whoever manage that server. If it was installed correctly, it wouldn’t return this error:

    PHP Fatal error: Call to undefined function mb_strpos()

    There is nothing we can do application wise to fix this.

    Thanks

    January 10, 2017 at 7:27 pm #340515

    Adrian Guerrero
    Free User
    Post count: 10
    This reply has been marked as private.
    January 10, 2017 at 7:34 pm #340516

    Paolo
    Site Admin
    Post count: 31211

    I don’t think so, main domain or subdomain, if mbstring is installed, that function should be declared…

    January 10, 2017 at 7:43 pm #340521

    Adrian Guerrero
    Free User
    Post count: 10
    This reply has been marked as private.
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