Directory is not showing correct address

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Tagged: Directory is not showing correct address, Place address is not correct display

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April 17, 2017 at 10:42 am #373829

Massimo Ianniruberto
Expired Member

Post count: 15

My Site is : http://babyinmind.org.au/places/australia/new-south-wales/south-coogee/first-touch-program-for-parents/well4life/

Problem : We seem to be having some problem of wrong address in directory listing.
All directory listings have their correct address entered at the back end but at the front end all are showing the same address.

We give you one example as below :
Place name : well4life

Frontend :
Place Live link : http://babyinmind.org.au/places/australia/new-south-wales/south-coogee/first-touch-program-for-parents/well4life/
Screenshot : http://awesomescreenshot.com/0676ah1r20
We seem below address in frontside :
17 Regan St
Adamstown
New South Wales
2289
Australia

Backend :
Path : Adminpanel > Places > Edit well4life Place > Set Address
Screenshot : http://awesomescreenshot.com/03a6ah1s29
We had set below address in adminpanel :
Address* : 51 Tucabia St
Country* : Australia
Region* : New South Wales
City* : South Coogee
Zip/Post Code : 2034

Any help you can give would be much appreciated!!

April 17, 2017 at 10:45 am #373831

Kor
Moderator

Post count: 16516

Hi Massimo,

Please share WP temp admin access to your site so we can take a better look. You can post the details here using the private reply option below.

April 17, 2017 at 11:17 am #373837

Massimo Ianniruberto
Expired Member

Post count: 15

This reply has been marked as private.

April 17, 2017 at 12:05 pm #373843

Guust
Moderator

Post count: 29970

I turned off W3 Total Cache, and all seems to work fine now. Please check.
https://wpgeodirectory.com/docs/faqs/what-caching-plugin-can-i-use/

Thanks

April 17, 2017 at 12:57 pm #373845

Massimo Ianniruberto
Expired Member

Post count: 15

This reply has been marked as private.

April 17, 2017 at 1:26 pm #373846

Guust
Moderator

Post count: 29970

There is something really wrong …
Trying to edit the http://babyinmind.org.au/places/australia/new-south-wales/south-coogee/first-touch-program-for-parents/well4life/ from the frontend, actually opens the Add Listing form for a different listing, http://babyinmind.org.au/add-listing/?pid=1572

All I can think of is that you will need to make sure to deleted any remaining files from W3 Total Cache. If you add a new listing, the edit link goes to the correct Add Listing form, for the correct listing.

You should also make sure that all your GD plugins are up to date, to make sure you get the benefit of any bugs fixed.

I’ll get a developer to have a look too.

April 17, 2017 at 2:15 pm #373869

Stiofan O’Connor
Site Admin

Post count: 22956

I would agree with Guus, make sure u remove w3tc, it can be a nightmare to remove, there are lots of guide online. If that does not help then please provide FTP info and we can take a look.

Thanks,

Stiofan

April 18, 2017 at 11:24 am #374019

Massimo Ianniruberto
Expired Member

Post count: 15

Hi Guest and Stiofan,

We have updated “GeoDirectory” plugin and it works except one place which is http://babyinmind.org.au/places/australia/new-south-wales/crows-nest/first-touch-program-for-parents/body-in-tune/

Can you please check and let us know what is wrong with this?

Thanks for support.

April 18, 2017 at 11:37 am #374022

Guust
Moderator

Post count: 29970

Have you deleted all w3tc files?
“edit this post” still goes to another listing, suggesting that you still have a caching issue.
That listing was added before the plugin was deleted from the admin area, but you also need to remove all w3tc files from your server.
https://www.shoutmeloud.com/how-to-delete-uninstall-w3-total-cache-wordpress-plugin.html

April 19, 2017 at 7:07 am #374187

Massimo Ianniruberto
Expired Member

Post count: 15

Hello Guust,

Problem resolved.

Thanks for support.

April 19, 2017 at 7:25 am #374190

Guust
Moderator

Post count: 29970

Thanks for letting us know. Out of curiosity, was it w3tc?
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