Directory Usage

This topic contains 30 replies, has 4 voices, and was last updated by  Guust 5 years, 8 months ago.

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  • August 6, 2019 at 5:19 pm #501633

    merileads
    Expired Member
    Post count: 239
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    August 6, 2019 at 7:27 pm #501658

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    Please share your login URL, too.

    Thanks

    August 6, 2019 at 8:10 pm #501667

    merileads
    Expired Member
    Post count: 239
    This reply has been marked as private.
    August 6, 2019 at 9:25 pm #501679

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    please login with the account used to purchase the premium addons running on your site in order to receive support.

    Support for Free Users (non members) is provided for website where only the core plugin is installed and used. If addons are installed and used (even only one addon), the user will have to subscribe again before being able to receive support.

    https://wpgeodirectory.com/support-policy/

    August 7, 2019 at 12:53 pm #501796

    merileads
    Expired Member
    Post count: 239
    This reply has been marked as private.
    August 7, 2019 at 12:57 pm #501798

    merileads
    Expired Member
    Post count: 239
    This reply has been marked as private.
    August 7, 2019 at 1:08 pm #501804

    Guust
    Moderator
    Post count: 29970

    You can renew your membership at https://wpgeodirectory.com/your-account/
    Licenses are for unlimited sites: https://wpgeodirectory.com/downloads/membership/

    Thanks

    August 7, 2019 at 1:51 pm #501809

    merileads
    Expired Member
    Post count: 239
    This reply has been marked as private.
    August 7, 2019 at 2:33 pm #501818

    merileads
    Expired Member
    Post count: 239
    This reply has been marked as private.
    August 7, 2019 at 5:37 pm #501858

    Alex Rollin
    Moderator
    Post count: 27815

    I am getting an error on login:
    ERROR: The password you entered for the username JNunberg is incorrect

    This topic was related to several other issues.

    If you have new issues to report, please mark this one resolved and start a new topic.

    To make things smoother you can follow up your new topic with a private reply that includes your WP and FTP credentials so we can take a look.

    August 7, 2019 at 5:50 pm #501863

    merileads
    Expired Member
    Post count: 239
    This reply has been marked as private.
    August 7, 2019 at 5:56 pm #501865

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    August 8, 2019 at 12:43 pm #502005

    Guust
    Moderator
    Post count: 29970

    I de-activated W3 Total Cache, the image upload works now.
    See https://wpgeodirectory.com/docs-v2/faq/performance/#cache

    I fixed your Add Listing page. Register and login works fine for me.

    Thanks

    August 8, 2019 at 6:47 pm #502109

    merileads
    Expired Member
    Post count: 239
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    August 8, 2019 at 7:58 pm #502125

    merileads
    Expired Member
    Post count: 239
    This reply has been marked as private.
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