Does purchase of Avada child theme and comp plugin qualify for support?

This topic contains 3 replies, has 2 voices, and was last updated by  Paolo 10 years ago.

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  • #27048

    mstopa
    Buyer
    Post count: 212

    Hello again,

    Getting things cranked up and figuring out the options.

    Does the purchase of the Avada child theme and plugin entitle one to any support? Or is a support subscription also required?

    Thanks for the clarification.

    Best,
    Marsha

    #27198

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    Support for the free plugin is free, as you can see the forum for the core plugin is public.

    Purchasing the Avada Child theme will entitle you to get support and updates for that too.

    Thanks

    #27556

    mstopa
    Buyer
    Post count: 212

    Thanks, Paolo.

    I did purchase the Avada child theme. Anything else I need to do?

    Thanks for your help.

    Marsha

    #27561

    Paolo
    Site Admin
    Post count: 31206

    Sorry I’m confused by this:

    Anything else I need to do?

    To do what?

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