Don't show the phone, website and email

This topic contains 13 replies, has 2 voices, and was last updated by  Paolo 8 years, 1 month ago.

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  • March 2, 2017 at 5:28 pm #364907

    Paginas Amarillas Telefonica Amarilla S.A
    Free User
    Post count: 23

    Hi again.
    I don’t know why my listings are not showing the phones, websites and emails now. When I import a csv file I fill all the fields including phone, website and email, and its ok, but when I export the listings csv its not showing the phones, website and email and obviously it doesnt show on the listings. Any idea why its happen?.

    Thanks.

    March 2, 2017 at 6:02 pm #364920

    Paginas Amarillas Telefonica Amarilla S.A
    Free User
    Post count: 23

    I did what you said in one post: “please go to GD >> GD Tools and run the utility to clear all GD version numbers. That will run the update script again and should solve your problem. Just refresh any dashboard page after running the tool.” And It didn’t work.

    PLease help!

    March 2, 2017 at 7:37 pm #364950

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    please provide a link and admin credentials in a private reply and we will have a look.
    Also let us know the title of one of the listings that isn’t working as expected.

    Thanks

    March 2, 2017 at 7:45 pm #364951

    Paginas Amarillas Telefonica Amarilla S.A
    Free User
    Post count: 23
    This reply has been marked as private.
    March 2, 2017 at 7:53 pm #364954

    Paginas Amarillas Telefonica Amarilla S.A
    Free User
    Post count: 23

    Could please look why show error 404 page when I try to choose a region in the change location menu. I know this not the section to post that but now you have credentials so please if you can see this please.

    March 2, 2017 at 7:56 pm #364958

    Paolo
    Site Admin
    Post count: 31211

    I’m getting:

    Problem loading page:

    The connection has timed out

    Are you sure that’s the correct domain? If yes, what kind of server is hosting the website?

    Let us know,

    March 2, 2017 at 8:14 pm #364964

    Paginas Amarillas Telefonica Amarilla S.A
    Free User
    Post count: 23
    This reply has been marked as private.
    March 2, 2017 at 8:27 pm #364968

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    I’ve checked 1 listing : Plastimex S.A.

    It’s assigned to price: Pymes

    Price Pymes only includes website and my custom sort as fields.

    Website field is empty.

    Hope this helps,

    Thanks

    March 2, 2017 at 8:32 pm #364970

    Paginas Amarillas Telefonica Amarilla S.A
    Free User
    Post count: 23

    Sorry I was cleaning my keyboard lol… well, so I need to configure this in the packages? Because I didnt understand you sorry.

    March 2, 2017 at 11:19 pm #364988

    Paolo
    Site Admin
    Post count: 31211

    That’s correct, currently that price package only allows 2 fields, website and my custom sort as fields.

    March 3, 2017 at 8:31 pm #365219

    Paginas Amarillas Telefonica Amarilla S.A
    Free User
    Post count: 23

    Ok I could fix it and you helped me a lot. But now I created two custom html field in place settings and I chose the price package but it doesnt show in my detail page like the phone, website, etc. How Can I do that? You have the credentials if you want to see what I mean. Because these custom fields try to send a sms or make a free call.

    Help me please thanks!

    March 4, 2017 at 6:00 pm #365364

    Paolo
    Site Admin
    Post count: 31211

    Sorry for the late reply, I just tried to access your website and again I’m getting the “connection timed out” error.

    Let me know,

    Thanks

    March 6, 2017 at 2:42 pm #365648

    Paginas Amarillas Telefonica Amarilla S.A
    Free User
    Post count: 23

    Sorry we fixed it.

    March 6, 2017 at 8:31 pm #365732

    Paolo
    Site Admin
    Post count: 31211

    Thanks for letting me know 🙂

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