Doubts

This topic contains 17 replies, has 3 voices, and was last updated by  Naveen Giri 5 years, 8 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • April 27, 2020 at 10:55 pm #542988

    neus
    Expired Member
    Post count: 15

    Hi guys,

    I have some troubbles and was wondering if you can help me.

    1. I have a problem with the tabs on mobile. I installed elementor pro and then that happened. Deactivated but problem persists. How can I fix it? (Pic attached).

    2. I have included a field named Whatsapp so people can directly send a message and added it to listing page and map bubble on the comerç tab settings but when listing it doesn’t appear on the listing, only in the map bubble. Why is happening this?

    3. When searching by region the results include listings from other regions which are correctly inputed. How can I stop this?

    4. I am using OpenStreetMap but having problems with address… How could I improve it or the best option is changing to Google Maps?

    Thank you!!

    April 27, 2020 at 10:56 pm #542990

    neus
    Expired Member
    Post count: 15
    This reply has been marked as private.
    April 28, 2020 at 6:24 pm #543125

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    April 28, 2020 at 9:42 pm #543140

    neus
    Expired Member
    Post count: 15
    This reply has been marked as private.
    April 29, 2020 at 12:11 am #543162

    neus
    Expired Member
    Post count: 15

    First and last fixed using a backup!
    Still problems with 2 & 3.

    April 29, 2020 at 12:20 am #543164

    Alex Rollin
    Moderator
    Post count: 27815

    The password is not working.
    Did you restore to a time before our account was born? 😉

    Have you tried this?
    If you are getting “404 – Page Not Found” errors, try re-saving your permalinks.

    This is a two-step process. First you have to change the GeoDirectory permalinks to a different setting,, save, then set them back to your preferred setting and save again.

    Open the settings at: WordPress – Settings – Permalinks
    Choose a different setting for your GeoDirectory permalinks, then save. Do not use ‘Plain’ if that is offered as a setting.
    On reload, switch back to the setting you had before, and save again.
    Check the page to see if the issue persists.

    April 29, 2020 at 1:42 am #543170

    neus
    Expired Member
    Post count: 15
    This reply has been marked as private.
    April 29, 2020 at 4:25 am #543175

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    April 29, 2020 at 9:32 am #543205

    neus
    Expired Member
    Post count: 15
    This reply has been marked as private.
    May 1, 2020 at 12:15 pm #543315

    Naveen Giri
    Moderator
    Post count: 1559

    hi neus,

    I am on it. Update you soon.

    Regards
    Naveen

    May 1, 2020 at 1:13 pm #543320

    Naveen Giri
    Moderator
    Post count: 1559

    Hi neus,

    I see GD core plugin and Addons are not up to date on your website.

    Please update them all and check again.

    Regards
    Naveen

    May 1, 2020 at 1:55 pm #543321

    neus
    Expired Member
    Post count: 15

    Sorry… All updated now 🙂

    Troubble not fixed yet.

    May 1, 2020 at 2:11 pm #543322

    Naveen Giri
    Moderator
    Post count: 1559
    This reply has been marked as private.
    May 1, 2020 at 2:22 pm #543324

    neus
    Expired Member
    Post count: 15

    I have seen something new: after updating the problem with the tabs remaining open has appeared again:
    See picture attached on my first post

    How to fix it? Seems to be something with the update… I have a copy of the website in another url for testing where the only difference is the updating and there is working fine.

    May 1, 2020 at 2:45 pm #543326

    neus
    Expired Member
    Post count: 15

    THANK YOU Naveen Giri!!! Searching results working perfectly now.
    I don’t understand what happened with the updating. Now (I think) all updated.

    Still having the issue with tabs. If you could please check, but not a big urgency 🙂

  • Author
    Posts
Viewing 15 posts - 1 through 15 (of 18 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount