Downloads not working

This topic contains 6 replies, has 4 voices, and was last updated by  Stiofan O’Connor 9 years, 1 month ago.

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  • January 24, 2016 at 4:21 pm #110819

    P O
    Expired Member
    Post count: 501

    In the downloads section.

    Whoop Child
    List Manager
    Directory Starter

    Are linked to an image, not a download.

    How to download them ?

    Thanks.

    January 24, 2016 at 7:36 pm #110915

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Thanks for pointing this out, i deleted the image they were linking to but now they are 404ing, i have tried all things i can think of without digging into the code, i have fired off a support tix to EDD the devs of the download system, hopefully this will all be resolved early monday.

    Thanks,

    Stiofan

    January 24, 2016 at 10:09 pm #110929

    sphera5
    Expired Member
    Post count: 5

    Also it happens to me!

    I´m received an email with the text:

    “Thank you for your purchase. Please click on the link(s) below to download your files.

    Directory Starter
    directory-starter
    GeoDirectory”

    And the link is broken. I obtain a message “404 — File not found.”

    Please, keep me posted!

    Thk!

    January 25, 2016 at 1:06 am #110941

    ssullivan
    Expired Member
    Post count: 15

    Same problem here. Unable to download any files from the “Downloads” page.

    January 25, 2016 at 11:21 am #111050

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Thanks guys, should all be resolved now, let me know if you have any further problems.

    Thanks,

    Stiofan

    January 25, 2016 at 7:36 pm #111296

    P O
    Expired Member
    Post count: 501

    For List Manager I get this:

    Your license key for this purchase is expired. Renew your license key and you will be allowed to download your files again.

    The others are working correct now.

    Thanks.

    January 25, 2016 at 7:37 pm #111297

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Yeah we are having issues with the new system, i’m working on it now.

    Thanks for your patience.

    Stiofan

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