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This topic contains 41 replies, has 3 voices, and was last updated by  Stiofan O’Connor 8 years, 11 months ago.

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  • March 17, 2016 at 8:05 pm #142063

    Paul Henderson
    Expired Member
    Post count: 55
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    March 18, 2016 at 9:08 am #142348

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hello,

    FTP details seem wrong, i get “incorect login”, the DB details work though.

    Stiofan

    March 18, 2016 at 9:41 am #142351

    Stiofan O’Connor
    Site Admin
    Post count: 22956
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    March 20, 2016 at 8:15 pm #143382

    Paul Henderson
    Expired Member
    Post count: 55
    This reply has been marked as private.
    March 21, 2016 at 11:08 am #143621

    Paul Henderson
    Expired Member
    Post count: 55
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    March 21, 2016 at 5:19 pm #143918

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    I reminded Stiofan to look into this. He should get back to you very soon.

    Thanks for your patience,

    March 21, 2016 at 5:44 pm #143933

    Paul Henderson
    Expired Member
    Post count: 55
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    March 21, 2016 at 6:00 pm #143935

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    we both just tried to connect via SFTP, it connects, but when submitting the password I get access denied.

    Can you please double check them?

    Let us know,

    Thanks

    March 21, 2016 at 6:01 pm #143936

    Paolo
    Site Admin
    Post count: 31211

    In case the password is correct, could it be an IP block?

    March 21, 2016 at 6:10 pm #143940

    Paul Henderson
    Expired Member
    Post count: 55
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    March 21, 2016 at 6:13 pm #143941

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    just tried and I got access denied again.

    I’m 99.9% sure that wordfence cannot block SFTP/FTP. That must be something on server level.

    Can you ask to your hosting provider?

    Let us know,

    Thanks

    March 21, 2016 at 6:14 pm #143942

    Paul Henderson
    Expired Member
    Post count: 55
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    March 21, 2016 at 6:24 pm #143946

    Paul Henderson
    Expired Member
    Post count: 55
    This reply has been marked as private.
    March 21, 2016 at 6:27 pm #143949

    Paolo
    Site Admin
    Post count: 31211
    This reply has been marked as private.
    March 21, 2016 at 6:38 pm #143956

    Paul Henderson
    Expired Member
    Post count: 55
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