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This topic contains 41 replies, has 3 voices, and was last updated by  Stiofan O’Connor 8 years, 11 months ago.

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  • March 21, 2016 at 7:21 pm #143969

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    it’s working now, I believe the problem was that we didn’t have the right hostname: wp367739.dreamhostps.com

    I alerted Stiofan.

    Thanks

    March 21, 2016 at 7:22 pm #143970

    Paul Henderson
    Expired Member
    Post count: 55

    wow. That’s great! I will try it.

    March 21, 2016 at 7:28 pm #143971

    Paul Henderson
    Expired Member
    Post count: 55
    This reply has been marked as private.
    March 21, 2016 at 7:33 pm #143978

    Paolo
    Site Admin
    Post count: 31211

    I meant access to SFTP is working now. Stiofan will look into it asap.

    Sorry for the misunderstanding.

    Thanks

    March 21, 2016 at 7:35 pm #143979

    Paul Henderson
    Expired Member
    Post count: 55
    This reply has been marked as private.
    March 21, 2016 at 7:52 pm #143983

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    I tried som basic stuff but with no luck, i will need to dig into core WP to figure out whats going on, i’m finishing for the night, i will continue tomorrow.

    Thanks,

    Stiofan

    March 21, 2016 at 7:53 pm #143984

    Paul Henderson
    Expired Member
    Post count: 55

    Thanks!

    March 22, 2016 at 12:45 pm #144359

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    This was a weird one, the options table simply did not have the “rewrite_rules” option, i added it and re-saved the permalinks and it now works, it seems to be working now but if it stops then i would reinstall workdpress and check the MySQL user has full permissions.

    Thanks,

    Stiofan

    March 22, 2016 at 12:58 pm #144360

    Paul Henderson
    Expired Member
    Post count: 55

    Thank so much! I tried a few things too and all seems to be working. Nice!
    Very strange problem… Do you think this might have been related to the original install or might this be something that a plugin could have ‘removed’ by mistake?

    March 22, 2016 at 1:19 pm #144362

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    No probs 🙂
    We never write to that option direct, no one should, it should all be done by WordPress, thats the strange thing, it’s like it could not write to it.

    Stiofan

    March 22, 2016 at 1:30 pm #144363

    Paul Henderson
    Expired Member
    Post count: 55

    I’m checking with DreamHost support team to see if they have any analysis and advice on how to avoid this again.

    But really, thanks so much for figuring this out. Most plugin support teams I’ve worked with would have just given up and made it my problem. I just gave you a 5 star review on WordPress.org.

    March 22, 2016 at 1:47 pm #144366

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Thanks Paul, i really appreciate the review! 🙂
    We pride ourself on our support.

    Stiofan 🙂

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