email notifications not acting correctly

This topic contains 7 replies, has 4 voices, and was last updated by  Kiran 7 years, 3 months ago.

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  • #398965

    Katie Lidgard
    Expired Member
    Post count: 188

    Hi
    I have my email notifications set up so that people get an email:
    10 days before expiration and
    3 days before expiration.

    I do not want to send out a third email, so in the section “Enable pre expiry notice days (third)” I have set the third expiry email to “0” as outlined in the instructions.

    Still, today a whole lot of businesses received the email pasted below, which is the generic one that Geodirectory have in the third notice.

    Is the email below being sent out instead of the 3-day notice letter I have written?

    Thank you,
    Katie

    “Dear xxxxxx,

    Your listing – Cars 3 – Cinebuzz Crew Advance Screening posted on 2017-06-09 16:40:46 for 120 days.

    It’s going to expiry after 3 day(s). If the listing expire, it will no longer appear on the site.

    If you want to renew, Please login to your member area of our site and renew it as soon as it expire.

    You may like to login the site from login.

    Your login ID is xxxxxx and Email ID is xxxxxxx.

    Thank you,
    https://playinginpuddles.com.au.”

    #398971

    Katie Lidgard
    Expired Member
    Post count: 188
    This reply has been marked as private.
    #398994

    Guust
    Moderator
    Post count: 29970

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    #399029

    Stiofan O’Connor
    Site Admin
    Post count: 22956

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    #399184

    Kiran
    Moderator
    Post count: 7069

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    #399185

    Kiran
    Moderator
    Post count: 7069
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    #399559

    Katie Lidgard
    Expired Member
    Post count: 188

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    #399575

    Kiran
    Moderator
    Post count: 7069

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