Emergency: Geodirectory down

This topic contains 2 replies, has 2 voices, and was last updated by  Gail Heard 8 years, 2 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #383307

    Gail Heard
    Buyer
    Post count: 4

    We have licenses for Custom Posts Type and Location Manager.

    They were working fine within our Avada theme (5.0.6) on WordPress 4.8, but could not be updated. Checking our account at your site, I saw under “Manage Sites” that the URL was still set for the older temporary production URL. I changed both to the current live URL, https://naturalnewhaven.com.

    Now, neither of our listings pages — https://naturalnewhaven.com/resources/ and https://naturalnewhaven.com/nan/ — are showing any listings.

    I’ve tried deactivating all other plugins except the required Fusion Core and Fusion Builder, and the three Geodirectory plugins. I also cleared Siteground’s SG cache.

    Also, under “Geodirectory” in the WP dashboard, before making these changes there had been a flyout that contained the plugin license keys. I can’t find that now.

    Thank you!
    Chik

    #383309

    Paolo
    Site Admin
    Post count: 31211

    A valid license is required to view this reply.

    You may need to login

    OR

    Buy either a Membership or valid license for this product.

    Thanks, Team GeoDirectory!

    #383310

    Gail Heard
    Buyer
    Post count: 4

    A valid license is required to view this reply.

    You may need to login

    OR

    Buy either a Membership or valid license for this product.

    Thanks, Team GeoDirectory!

Viewing 3 posts - 1 through 3 (of 3 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount