Enquiry not working – E-Mail not being logged

This topic contains 8 replies, has 3 voices, and was last updated by  Alex Rollin 5 years, 9 months ago.

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  • January 31, 2019 at 12:48 am #466318

    Matt DeWild
    Expired Member
    Post count: 37

    Enquiry does not seem to be generating E-Mails. Not being captured in E-Mails Logs.

    January 31, 2019 at 12:49 am #466319

    Matt DeWild
    Expired Member
    Post count: 37
    This reply has been marked as private.
    January 31, 2019 at 12:54 am #466321

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    January 31, 2019 at 1:11 am #466327

    Matt DeWild
    Expired Member
    Post count: 37
    This reply has been marked as private.
    January 31, 2019 at 9:30 am #466375

    Kiran
    Moderator
    Post count: 7069
    This reply has been marked as private.
    January 31, 2019 at 1:26 pm #466414

    Matt DeWild
    Expired Member
    Post count: 37

    Thanks. Can you confirm the email was actually delivered to an inbox?
    I see where the E-Mail is now being captured in the log, but still not getting delivery.

    Thanks

    January 31, 2019 at 2:00 pm #466418

    Kiran
    Moderator
    Post count: 7069

    Hello Matt,

    If email already logged then email function already executed. The problem could be in email system.
    Did you received other mails like listing published, listing submitted etc. Please confirm this so i can look into more if this happening for inquiry emails particularly.

    Thanks,
    Kiran

    January 31, 2019 at 2:20 pm #466422

    Matt DeWild
    Expired Member
    Post count: 37

    I did receive Listing published E-Mail. But nothing from Enquiry. Not in junk or spam either.

    January 31, 2019 at 2:49 pm #466423

    Alex Rollin
    Moderator
    Post count: 27815

    It looks like you are still having a problem with the SSL certificate.

    Have you decided that you want the site to be https?

    If so then you need to make the adjustments necessary so all the pages and all your resources load over https or various features from WordPress will not work correctly, including forms.

    About the enquiry emails not being delivered, I sent a test myself and I can see what you mean.

    Here are some options for checking into the issue and solving it:

    https://wpgeodirectory.com/docs-v2/integrations/email/

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