Epic 404 on listings

This topic contains 28 replies, has 3 voices, and was last updated by  Stiofan O’Connor 8 years, 3 months ago.

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  • July 26, 2017 at 1:55 pm #388547

    patripat
    Expired Member
    Post count: 165

    Hi Guys,

    before today it was a light thing and i did not pay attention but now its getting out of control

    I got epic 404 on almost any listing

    checked the forums, cleaned the countries (people who listed created many entries for the same country and then for the same city), merged instead of deleting…

    then i found out maybe the slugs could give an issue so i removed them and now url’s are only showing the name of the listing, no more country/region/city

    then i found out maybe because i had 3 countries enabled it could also be an issue and went back to default country (Belgium)

    also found out that listings were apparently published but in fact not so i took them by batches of 250 and edited them in bulk to change the status to published again

    no change at all…i think now about editing the database directly but something is telling me to ask for help first…

    Any idea?
    Thanks in advance for your help,
    Pat

    July 26, 2017 at 1:55 pm #388548

    patripat
    Expired Member
    Post count: 165
    This reply has been marked as private.
    July 26, 2017 at 2:05 pm #388550

    patripat
    Expired Member
    Post count: 165

    just digged again and it seems only the google results are linking to epic 404, looks like i got to rebuild the sitemap.xml…

    July 26, 2017 at 5:41 pm #388583

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    the permalink structure was changed after Google had index all your listings.

    Before you had:

    https://www.toutwaterloo.be/listing/belgium/wallonie/waterloo/menunextdoor/claudia-nathalie-1/

    now

    https://www.toutwaterloo.be/listing/claudia-nathalie-1/

    If I were you I’d change it back so that Google can send traffic correctly to your website right away.

    Otherwise you’ll need to create a function to 301 redirect old URL to new URL. That’s the right way to do it. Creating a new sitemap.xml would confuse Google even more and it could take months before it’d understands what’s going on.

    Just FYI.

    Thanks

    July 26, 2017 at 5:48 pm #388590

    patripat
    Expired Member
    Post count: 165

    Hi Paolo,

    i followed your advice and put the slugs back to what it was.

    Do you know how this epic 404 is happening? my particular case was published but not published listings…

    Thank you,
    Pat

    July 26, 2017 at 5:49 pm #388591

    Paolo
    Site Admin
    Post count: 31211

    Normally that happens when listing are imported without status.

    Thanks

    July 26, 2017 at 5:57 pm #388597

    patripat
    Expired Member
    Post count: 165

    so for general information it also happens when a large quantity is input through the form as drafts and then published through quick edit in WP

    Thank you,
    Pat

    July 26, 2017 at 5:58 pm #388599

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    quick edit shouldn’t be used for listings. We should actually hide that link…

    Thanks

    July 26, 2017 at 6:04 pm #388601

    patripat
    Expired Member
    Post count: 165
    This reply has been marked as private.
    July 26, 2017 at 6:07 pm #388604

    Paolo
    Site Admin
    Post count: 31211

    export CSV, change status and re-import. It’ll be event faster.
    Quick edit just doesn’t work for our custom DB tables.
    Thanks

    July 26, 2017 at 6:33 pm #388606

    patripat
    Expired Member
    Post count: 165

    it keeps returning epic 404 from google…

    July 26, 2017 at 7:01 pm #388613

    Paolo
    Site Admin
    Post count: 31211

    example please?

    July 26, 2017 at 7:09 pm #388616

    patripat
    Expired Member
    Post count: 165

    https://www.google.be/search?biw=1280&bih=703&q=restaurant+toutwat&oq=restaurant+toutwat&gs_l=psy-ab.3…16180587.16180769.0.16181113.2.2.0.0.0.0.112.177.1j1.2.0….0…1.1.64.psy-ab..0.0.0.n1kkMhuCdqs

    July 26, 2017 at 7:42 pm #388618

    patripat
    Expired Member
    Post count: 165

    i stop touching it, now even listings from the homepage are giving an epic404… hassan charach menu next door for example… 🙁

    July 26, 2017 at 8:56 pm #388621

    Paolo
    Site Admin
    Post count: 31211

    There are 2 Belgique in the database, some listings assigned to 1 and some to the other. The system is getting totally confused.

    I don’t know how you manage to add a duplicate country, but we need to fix that.

    Please provide access to your database via phpmyadmin or cpanel and the developers will clean this up.

    Let us know,

    Thanks

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