Error: Cannot delete plugins

This topic contains 5 replies, has 3 voices, and was last updated by  Kiran 7 years, 6 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: 

  • Author
    Posts
  • June 14, 2017 at 8:33 am #383119

    magnaromagna
    Expired Member
    Post count: 227

    Hi,
    since I splitted geodirectory and forum, on the forum installation I need to delete gd content to reduce the database size. I selected options under “Uninstall settings” to delete also data when remove the plugins. But now, if I try to remove plugins it always give me “error” on top. Is there another way to cancel gd data (and leave only classic wordpress data)?

    Thanks

    June 14, 2017 at 11:21 am #383148

    Kor
    Moderator
    Post count: 16516

    Hi there,

    Please share WP admin access and I’ll try to clear it out for you.

    Thanks!

    June 14, 2017 at 11:29 am #383152

    magnaromagna
    Expired Member
    Post count: 227
    This reply has been marked as private.
    June 14, 2017 at 4:27 pm #383225

    Kor
    Moderator
    Post count: 16516

    Hi there,

    I’ve just tested it on your end and I’m able to see the issue there. Looks like we’ll have to delete the data manually on the database. If you need help with this, please share DB access.

    Thanks!

    June 14, 2017 at 5:35 pm #383237

    magnaromagna
    Expired Member
    Post count: 227

    Hi, I’ll look for login details. But is enough to delete gd tables?

    June 15, 2017 at 7:32 am #383322

    Kiran
    Moderator
    Post count: 7069

    Hi,

    Please check all GD plugins except core are deleted. GeoDirectory core should be deleted at last after GD plugins deleted.

    To remove GD data manually, all the GD tables deleted and then remove GD plugins directories from /plugins/.

    Kiran

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount