Error: CSV upload does not work

This topic contains 20 replies, has 4 voices, and was last updated by  Max Batt 5 years, 6 months ago.

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  • #505802

    Max Batt
    Free User
    Post count: 23

    Got it,

    Alright – getting close but surfacing more issues.

    1.) I tried exporting this list, so I can understand which format we need to prepare our CSV in. However, even though I changed the ID and title of the table, when I try to re-import, I continue to get the message “ignored because these listings already exist,” no matter what I change the content to.

    2.) Some of the outputs (from the exported CSV) are not in plain English that I would be able to communicate to my content team. For example, in the category table, instead of “gaming” it reads – “,5,”

    Can you help me with these two issues?

    Thanks!
    Max

    #505804

    Guust
    Moderator
    Post count: 29970

    1. If importing NEW listings, do NOT use a post IDs, WordPress needs to assign these themselves.
    Only use LibreOffice or OpenOffice.

    2. You need to use the category IDs, so give your team the list of IDs.

    Thanks

    #507945

    Max Batt
    Free User
    Post count: 23

    Hello guys,

    Thank you so much for all of your help up until this point. I really appreciate it. One last question on this thread.

    Are you aware of any special characters that *should not* be
    included in the imported CSV (for bulk import / export) or ones that need to be rendered
    differently?

    Thanks!
    Max

    #508490

    Max Batt
    Free User
    Post count: 23

    Just checking on the special characters question, thanks!

    Max

    #508529

    Alex Rollin
    Moderator
    Post count: 27815

    No, but they are easy to see if you open the file with Libre or Open office and choose UTF-8 encoding you may see a character that looks like a ? inside a diamond.

    #508650

    Max Batt
    Free User
    Post count: 23

    Thanks Alex!

    Please feel free to close this thread.

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