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Error in updating a listing

This topic contains 11 replies, has 4 voices, and was last updated by  Paolo 7 years, 12 months ago.

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  • November 3, 2016 at 6:34 am #297274

    GBOB Website
    Expired Member
    Post count: 13

    Hi, was hoping to update a listing when I arrived in a blank error page which said:

    Array ( [errors] => Array ( [import_file_error] => Array ( [0] => Zero size file downloaded ) ) [error_data] => Array ( ) )

    This was after the preview, when approving it by update button
    Thanks appreciate your immediate help

    November 3, 2016 at 9:56 am #297320

    Guust
    Moderator
    Post count: 29970

    Can you post your WP admin details and URL in a private reply, then we’ll check your settings for you.
    Thanks

    November 3, 2016 at 2:00 pm #297440

    GBOB Website
    Expired Member
    Post count: 13
    This reply has been marked as private.
    November 3, 2016 at 6:01 pm #297558

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    you have 57 active plugins, some non compatible with GeoDirectory like w3 total cache and also connections I think it can create some troubles.

    Can you please try to disable all non GD plugins momentarily to see if the problem persist? (please avoid to reactivate the 2 mentioned one)

    Let us know,

    Thanks

    November 3, 2016 at 10:21 pm #297661

    GBOB Website
    Expired Member
    Post count: 13

    Hi Paolo,

    Thanks for the reply, thing is I just read Super Cache and GD Booster has some issues with buddypress, is there another caching plugin you might recommend that is compatible with both?
    Thank you

    Rach

    November 3, 2016 at 11:35 pm #297668

    GBOB Website
    Expired Member
    Post count: 13

    Hi Paolo,

    I have tried turning off both plugins and a bunch of others except buddypress (and related add ons) and woocommerce, visual composer and revslider, Ive noticed the search option works when a name is being searched. But it doesnt return any result when i.e. another field is being searched such as “business type” or “music genre” when the name field and location are left blank.

    Thank you for all the advice

    November 3, 2016 at 11:41 pm #297669

    GBOB Website
    Expired Member
    Post count: 13

    PS. the reviews also still dont work with the plugins mentioned turned off.

    November 4, 2016 at 10:31 am #297819

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hello, can you provide FTP details, it will make things much easier to debug.

    Thanks,

    Stiofan

    November 4, 2016 at 10:50 am #297865

    GBOB Website
    Expired Member
    Post count: 13
    This reply has been marked as private.
    November 4, 2016 at 2:13 pm #297949

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hello, thanks for the info, it looks like some sort of caching issue, i guess caused by W3 Total Cache which is not compatible with GD, please try deactivating and trying again.

    Thanks,

    Stiofan

    November 4, 2016 at 2:42 pm #297987

    GBOB Website
    Expired Member
    Post count: 13

    Thanks, Ive tried to deactivate w3 total cache before this, I think I know the solution to the search error (cannot delete buddypress global search, so will make a multisite instead.. and separate installed plugins per site).

    But I have no idea how to enable the reviews section. ANy advice would be great

    November 4, 2016 at 3:55 pm #298006

    Paolo
    Site Admin
    Post count: 31206

    Deactivating w3tc isn’t enough.

    It leaves few files and folders in wp-content that must be deleted too.

    Let us know…

    Thanks

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