Error Message

This topic contains 11 replies, has 3 voices, and was last updated by  Ron Lenox 8 years, 3 months ago.

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  • December 16, 2016 at 1:54 pm #325663

    Ron Lenox
    Buyer
    Post count: 230

    I am receiving this error message daily.

    Warning: rename(/home/content/p3pnexwpnas08_data02/17/2626217/html/wp-content/cache/geodir-gd-booster/cache/http/www-discoversma-com-5853f1980a531063614850-tmp,/home/content/p3pnexwpnas08_data02/17/2626217/html/wp-content/cache/geodir-gd-booster/cache/http/www-discoversma-com): File exists in /home/content/p3pnexwpnas08_data02/17/2626217/html/wp-content/plugins/geodir_gd_booster/includes/share.php on line 1465

    Fatal error: Uncaught exception ‘Exception’ with message ‘Unable to delete files. Rename failure on tmp directory: 

    /home/content/p3pnexwpnas08_data02/17/2626217/html/wp-content/cache/geodir-gd-booster/cache/http/www-discoversma-com-5853f1980a531063614850-tmp

    .’ in /home/content/p3pnexwpnas08_data02/17/2626217/html/wp-content/plugins/geodir_gd_booster/includes/share.php:1466 Stack trace: #0 /home/content/p3pnexwpnas08_data02/17/2626217/html/wp-content/plugins/geodir_gd_booster/includes/share.php(1235): geodir_gd_boostershare->delete_files_from_host_cache_dir(‘/^.+/i’) #1 /home/content/p3pnexwpnas08_data02/17/2626217/html/wp-content/plugins/geodir_gd_booster/geodir-gd-booster.inc.php(800): geodir_gd_boostershare->clear_files_from_host_cache_dir(‘/^.+/i’) #2 /home/content/p3pnexwpnas08_data02/17/2626217/html/wp-content/plugins/geodir_gd_booster/geodir-gd-booster.inc.php(899): geodir_gd_boosterplugin->clear_cache() #3 [internal function]: geodir_gd_boosterplugin->auto_clear_cache(106) #4 /home/content/p3pnexwpnas08_data0 in /home/content/p3pnexwpnas08_data02/17/2626217/html/wp-content/plugins/geodir_gd_booster/includes/share.php on line 1466

    December 16, 2016 at 6:11 pm #325769

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    If you provide a link, admin and FTP credentials we will have a look.

    Let us know,

    Thanks

    December 16, 2016 at 7:53 pm #325866

    Ron Lenox
    Buyer
    Post count: 230
    This reply has been marked as private.
    December 16, 2016 at 8:03 pm #325874

    Paolo
    Site Admin
    Post count: 31211

    The password are 8 asterisks? Also we need a link and admin credentials to your website.

    Thank you

    December 16, 2016 at 8:15 pm #325878

    Ron Lenox
    Buyer
    Post count: 230
    This reply has been marked as private.
    December 17, 2016 at 9:34 am #326064

    Giri
    Expired Member
    Post count: 3155

    Hi Ron, It does seem like permission issues. Have you tried your hosting support?

    December 19, 2016 at 2:13 pm #327096

    Ron Lenox
    Buyer
    Post count: 230

    Go-Daddy did not see any problems on their end.

    I found that is I clear the cache from the Booster, there is never an error message. However, that is a pain in the axx!

    Ron Lenox

    December 19, 2016 at 2:34 pm #327104

    Giri
    Expired Member
    Post count: 3155

    Ok Ron,

    So everything ok now?

    December 19, 2016 at 3:11 pm #327117

    Ron Lenox
    Buyer
    Post count: 230

    There must be something wrong with the booster. I should not have to clear the cache each time I add a listing. Should I?????

    Ron Lenox

    December 19, 2016 at 3:48 pm #327125

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    the problem is:

    Rename failure on tmp directory:

    That is 100% server related. Otherwise we would have thousands of identical support requests.

    Thanks

    December 19, 2016 at 3:53 pm #327128

    Paolo
    Site Admin
    Post count: 31211

    In addition, you are on a managed wp hosting with GoDaddy. That is not even compatible with GD Booster and many other features of GeoDirectory (that fortunately you aren’t using like the location manager).

    Either remove the plugin or change hosting plan. Possibly a VPS.

    Thanks

    December 19, 2016 at 8:11 pm #327257

    Ron Lenox
    Buyer
    Post count: 230

    You are so very kind. I will continue to find the source of the problem. 🙂

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