Error when publishing a listing

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March 20, 2018 at 8:56 am #422206

ian ward
Expired Member

Post count: 35

Hi

I installed geo-directory plugins on a website with Dylan theme. I am having errors whenever l try to publish a listing from the front end but somehow it is captured in the back end as a draft. If l try to publish from the back end the same error occurs but it gets published. Another issue is that listing images are not being shown.

Here is the error file: https://scontent.xx.fbcdn.net/v/t31.0-8/s720x720/882589_600312333330643_2125882454_o.jpg?_nc_cat=0&oh=2083215d550437c7061ae36840c88c3d&oe=5B2FF7EDArray ( [errors] => Array ( [import_file_error] => Array ( [0] => cURL error 7: Failed to connect to 2a03:2880:f003:c0e:face:b00c:0:3: Network is unreachable ) ) [error_data] => Array ( ) )

I am not sure if its the theme or something to do with geo-directory. Please help me.

Thanks.

March 20, 2018 at 9:00 am #422211

Kor
Moderator

Post count: 16516

Hi Ian,

Thanks for reaching us. Please share the URL of the site in question so we can take a better look at it and also WP temp admin access to your site. You can post the details here using the private reply option below.

Thanks!

March 20, 2018 at 9:00 am #422212

ian ward
Expired Member

Post count: 35

This reply has been marked as private.

March 20, 2018 at 9:01 am #422213

Alex Rollin
Moderator

Post count: 27815

That is a curl call to fbcdn, facebook cdn. Try taking a look at the facebook/social plugins on the site, and deactivating those one by one to see if you can isolate the plugin causing the issue. You can also try switching themes, in the case that the functionality is built into the theme.

March 20, 2018 at 9:29 am #422223

ian ward
Expired Member

Post count: 35

Hi Alex

Thank you for the response, I will try what you said

Thanks

March 20, 2018 at 11:56 am #422262

ian ward
Expired Member

Post count: 35

Hi Alex

I tried deactivating plugins and using a default theme like you said but still having the same problem. I do not have any facebook plugins installed.

Please help

March 20, 2018 at 3:23 pm #422315

ian ward
Expired Member

Post count: 35

any further feedback?

March 20, 2018 at 8:34 pm #422403

Alex Rollin
Moderator

Post count: 27815

There is a problem with your default location.

Please check it at GD – Multilocations – Manage Locations

March 22, 2018 at 7:19 am #422682

ian ward
Expired Member

Post count: 35

Hi Alex

Thank you for your previous response.
I added a default location as you advised and l still have the same error.

Thanks

March 22, 2018 at 7:35 am #422689

ian ward
Expired Member

Post count: 35

Hi guys

I decided to install a geo-directory theme on the site in question. I still have the error if l try to add a listing using social importer. Please take a look. I’m very confused right now.

Thank you

March 22, 2018 at 7:38 am #422690

Kor
Moderator

Post count: 16516

This reply has been marked as private.

March 22, 2018 at 7:52 am #422695

ian ward
Expired Member

Post count: 35

I had changed that, maybe l forgot to save the changes. Let me try again

March 22, 2018 at 7:58 am #422697

ian ward
Expired Member

Post count: 35

Hi Kor

I added a default city and this time l saved and double checked. Still getting the same error.

Ian

March 22, 2018 at 3:53 pm #422769

Kor
Moderator

Post count: 16516

This reply has been marked as private.

March 23, 2018 at 8:27 am #422909

ian ward
Expired Member

Post count: 35

Hi

Here is what l am doing :

1. Select add listing from the menu and choose the listing category
2. Enter facebook URL to import listing from
2. Select preview button and the listing preview page comes up
3. Select Publish
4. Error comes up.

If l check the backend the listing is captured and shows as draft. Same thing appears if l do the following

1. Select edit on draft listing.
2. Clicking the update button and error appears

And then again, Listing will show as published despite the error.

Please feel free to test it out buy submitting your own listing.

Regards
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