Error when publishing a listing

This topic contains 18 replies, has 3 voices, and was last updated by  Alex Rollin 6 years, 3 months ago.

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  • March 20, 2018 at 8:56 am #422206

    ian ward
    Expired Member
    Post count: 35

    Hi

    I installed geo-directory plugins on a website with Dylan theme. I am having errors whenever l try to publish a listing from the front end but somehow it is captured in the back end as a draft. If l try to publish from the back end the same error occurs but it gets published. Another issue is that listing images are not being shown.

    Here is the error file: https://scontent.xx.fbcdn.net/v/t31.0-8/s720x720/882589_600312333330643_2125882454_o.jpg?_nc_cat=0&oh=2083215d550437c7061ae36840c88c3d&oe=5B2FF7EDArray ( [errors] => Array ( [import_file_error] => Array ( [0] => cURL error 7: Failed to connect to 2a03:2880:f003:c0e:face:b00c:0:3: Network is unreachable ) ) [error_data] => Array ( ) )

    I am not sure if its the theme or something to do with geo-directory. Please help me.

    Thanks.

    March 20, 2018 at 9:00 am #422211

    Kor
    Moderator
    Post count: 16516

    Hi Ian,

    Thanks for reaching us. Please share the URL of the site in question so we can take a better look at it and also WP temp admin access to your site. You can post the details here using the private reply option below.

    Thanks!

    March 20, 2018 at 9:00 am #422212

    ian ward
    Expired Member
    Post count: 35
    This reply has been marked as private.
    March 20, 2018 at 9:01 am #422213

    Alex Rollin
    Moderator
    Post count: 27815

    That is a curl call to fbcdn, facebook cdn. Try taking a look at the facebook/social plugins on the site, and deactivating those one by one to see if you can isolate the plugin causing the issue. You can also try switching themes, in the case that the functionality is built into the theme.

    March 20, 2018 at 9:29 am #422223

    ian ward
    Expired Member
    Post count: 35

    Hi Alex

    Thank you for the response, I will try what you said

    Thanks

    March 20, 2018 at 11:56 am #422262

    ian ward
    Expired Member
    Post count: 35

    Hi Alex

    I tried deactivating plugins and using a default theme like you said but still having the same problem. I do not have any facebook plugins installed.

    Please help

    March 20, 2018 at 3:23 pm #422315

    ian ward
    Expired Member
    Post count: 35

    any further feedback?

    March 20, 2018 at 8:34 pm #422403

    Alex Rollin
    Moderator
    Post count: 27815

    There is a problem with your default location.

    Please check it at GD – Multilocations – Manage Locations

    March 22, 2018 at 7:19 am #422682

    ian ward
    Expired Member
    Post count: 35

    Hi Alex

    Thank you for your previous response.
    I added a default location as you advised and l still have the same error.

    Thanks

    March 22, 2018 at 7:35 am #422689

    ian ward
    Expired Member
    Post count: 35

    Hi guys

    I decided to install a geo-directory theme on the site in question. I still have the error if l try to add a listing using social importer. Please take a look. I’m very confused right now.

    Thank you

    March 22, 2018 at 7:38 am #422690

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    March 22, 2018 at 7:52 am #422695

    ian ward
    Expired Member
    Post count: 35

    I had changed that, maybe l forgot to save the changes. Let me try again

    March 22, 2018 at 7:58 am #422697

    ian ward
    Expired Member
    Post count: 35

    Hi Kor

    I added a default city and this time l saved and double checked. Still getting the same error.

    Ian

    March 22, 2018 at 3:53 pm #422769

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    March 23, 2018 at 8:27 am #422909

    ian ward
    Expired Member
    Post count: 35

    Hi

    Here is what l am doing :

    1. Select add listing from the menu and choose the listing category
    2. Enter facebook URL to import listing from
    2. Select preview button and the listing preview page comes up
    3. Select Publish
    4. Error comes up.

    If l check the backend the listing is captured and shows as draft. Same thing appears if l do the following

    1. Select edit on draft listing.
    2. Clicking the update button and error appears

    And then again, Listing will show as published despite the error.

    Please feel free to test it out buy submitting your own listing.

    Regards

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