Event tags issue

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: code

Author

Posts
May 11, 2018 at 11:40 am #430070

stepoutbuffalo
Buyer

Post count: 260

Hi there!
We have one issue we hope you can help us with.
It was necessary to add the functionality to make the tags hidden. We implement the feature with check-box in the admin-panel and it works like this: during creating the tag you just need to set the mark in check-box. Then, this tag will not be shown on the frontend when we add it to the event.
But there is one issue appears.
If you add a hidden tag to the event by selecting it from autofill drop down and then click Add – it works as intended, i.e. it’s hidden (please, see the Screen Shot 2018-05-10 at 11.36.02 AM).
If you type the exact same tag name without using Autofill function then GD bugs out and shows it on the page.
We suspect it’s because there is another regular tag with the similar name and GD picks it up by mistake (please, check the Screen Shot 2018-05-10 at 11.37.37 AM).

Could you help us to resolve this issue?

Thanks!

May 11, 2018 at 2:08 pm #430094

Alex Rollin
Moderator

Post count: 27815

Hello,

You can post your code here and we can take a look.

Your screenshots were not attached to the post.

May 14, 2018 at 6:29 am #430411

stepoutbuffalo
Buyer

Post count: 260

This reply has been marked as private.

May 14, 2018 at 6:33 am #430415

stepoutbuffalo
Buyer

Post count: 260

This reply has been marked as private.

May 14, 2018 at 11:41 am #430456

Kiran
Moderator

Post count: 7069

Hello,

Can you explain more want you what to achieve with this code? Code you posted above is looks buggy. Please post function code using “code” tag in a reply.

You have not attached screenshots in any of your reply.

Kiran

May 14, 2018 at 12:59 pm #430467

stepoutbuffalo
Buyer

Post count: 260

This reply has been marked as private.

May 14, 2018 at 2:08 pm #430479

Kiran
Moderator

Post count: 7069

Hello,

Thanks for explaining. We are using standard WP method to assign tags to the listings. The tags created via WP standard functions.
So you should use hook that skip adding tag during submitting post.

Let us know.

Thanks,
Kiran

May 15, 2018 at 8:28 am #430619

stepoutbuffalo
Buyer

Post count: 260

Not sure about hook that skip adding tag during submitting post.
The problem is that GD posted the tags with issue (even if we don’t implement our code there).
You can see the video – https://www.dropbox.com/s/jjqmgao1q02duma/Tags%20issue.mov?dl=0
So, now tour functionality is disabled on the site, but the issue is still here.

May 15, 2018 at 1:52 pm #430666

Kiran
Moderator

Post count: 7069

Hi,

Both “@Sponsored Home page” & “Sponsored Home page” are different tags. I don’t find anything wrong here.
All event tags will be found at Events > Event Tags. If you find any tag unrelated then delete it. Deleted tag will not come in autocomplete search.

Let us know if i am missing something.

Kiran

May 16, 2018 at 5:04 am #430761

stepoutbuffalo
Buyer

Post count: 260

Kiran, sure, these tags are different.
But on the frontend we can see two tags with the similar name. Please, see the screenshot 2018-05-16 / 10.57.54 – this is how it looks on frontend.

And, at the same time, we can see in the admin two different tags (screenshot 2018-05-16 / 11.00.15)

May 16, 2018 at 5:42 am #430767

Kiran
Moderator

Post count: 7069

But on the frontend we can see two tags with the similar name.

Those tags have not similar name. One tag has “@” which makes it different from other one.

Try to remove tag ( “@Sponsored Home page” or “Sponsored Home page” not required one ) from backend edit event page and save.

Let us know what you see.

Kiran

May 16, 2018 at 9:10 am #430794

stepoutbuffalo
Buyer

Post count: 260

We need both these tags 🙂

If we delete the tag “@Sponsored Home page” and add the tag “Sponsored Home page” to event we can see this tag on frontend with normal name.

The problem is that we added 2 different tags in admin, they both are output on frontend with the ‘@’ symbol.

Why does it happen?

May 16, 2018 at 9:17 am #430796

Kiran
Moderator

Post count: 7069

This is normal WordPRess behaviour if you add “@Sponsored Home page” & “Sponsored Home page” then it will show both tags on frontend.

I am not sure why you adding “@” to that tag.

Kiran

May 16, 2018 at 9:57 am #430801

stepoutbuffalo
Buyer

Post count: 260

we adding the “@” to tags because we need to hide these tags and we want to identify the hidden tags in admin panel.
I guess it’s easier to change the symbol.

Thank you for your help!
Author

Posts