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Events unpublish within a couple of hours of listing.

This topic contains 4 replies, has 3 voices, and was last updated by  Stiofan O’Connor 6 years, 9 months ago.

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  • February 5, 2018 at 3:04 pm #416064

    Gary McWilliams
    Expired Member
    Post count: 1

    Greetings, every day we have to go to our site and republish all events. Yesterday they all changed within an hour of publishing.

    We login to the site and from the menu we select Events and proceed to set the events and an expiry date.
    The next morning all events are set to draft and we have to repeat the process.

    We have one package which is free and set to 365 days. All events are unclaimed as we self-manage the site. There are no crons enabled.

    There are not many other plugins on the site except those for the directory, wordfence and visual composer for page editing.

    We are using a child theme of Starter and WordPress and all plugins are current.

    Any help would be appreciated.

    Thanks

    February 5, 2018 at 3:09 pm #416068

    Alex Rollin
    Moderator
    Post count: 27815

    Hello Gary,

    Thanks for writing in today. It shouldn’t be like that, for sure.

    We would be happy to take a look at your settings to see if we can find the problem.

    Please create a private reply and include all the information listed below so we can make a complete diagnosis.

    🙂

    Alex

    WordPress Credentials
    WP Admin Login URL:
    WP Admin Username:
    WP Admin Password:

    FTP Credentials
    FTP Host:
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    February 5, 2018 at 7:03 pm #416134

    Gary McWilliams
    Expired Member
    Post count: 1
    This reply has been marked as private.
    February 5, 2018 at 7:24 pm #416135

    Alex Rollin
    Moderator
    Post count: 27815

    I have flagged this for the developers to take a look.

    If there are any other details you can provide, please let us know.

    Thank you for your patience while we look into it.

    February 5, 2018 at 7:38 pm #416138

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Gary,

    Your event expire dates are in the wrong format, they are in “August 30, 2018” instead of “2018-08-30”. Fixing this will fix your problem.

    Thanks,

    Stiofan

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