Facebook comments no longer working after theme switch

This topic contains 8 replies, has 2 voices, and was last updated by  jotomas 7 years ago.

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  • #425476

    jotomas
    Buyer
    Post count: 802

    Hi,

    I recently switched theme from Elegant Themes Extra with Divi Builder to GD Supreme Directory with Beaver Builder Lite.

    I use WP Embed Facebook plugin to embed Facebook comments in WP posts and GD places.

    After switching themes, Facebook comments do no longer show in GD places.

    Initial tests:

    1) While Facebook comments are correctly enabled for GD places in WP Embed Facebook plugin settings, they do not show.
    2) However, Facebook comments show in WP Posts when enabled in WP Embed Facebook plugin settings.
    3) I cheched with Comments disabled and also with Comments enabled in JetPack Discussion settings without success in both cases. I left them disabled.
    4) Comments Support is ticked in GD > Custom Post Types > Advanced Mode > Supports.
    5) Comments are enabled in WP > Settings > Comments.
    6) Allow Comments Box is ticked in testes GD places.

    Additional tests:

    1) The problem is that comments of any type (WP or Facebook) do not show in GD places, while they show in WP posts.
    2) The “Write Review” button does nothing. Now I left it hidden by CSS.

    Could you help in making Comments work in GD Places with Supreme Directory theme?

    Site is https://inforoses.com

    I look forward to your reply.

    Thank you very much for your attention.

    Best regards.

    #425487

    Guust
    Moderator
    Post count: 29970

    Can you please post your WP admin details in a private reply, then we can have a quick look to see if this is GD related or not.
    Thanks

    #425507

    jotomas
    Buyer
    Post count: 802
    This reply has been marked as private.
    #425525

    Guust
    Moderator
    Post count: 29970
    This reply has been marked as private.
    #425547

    jotomas
    Buyer
    Post count: 802

    Hi Guust,

    Thank you very much once again for your response.

    Ooooops! That was the problem!:

    “Comments are reviewed from GD > Detail [Excluir pestañas seleccionadas de la página de detalles > Opiniones]”

    Please, accept my apologies. Just too many settings to review!

    Thanks once again for your attention.

    Best regards.

    #425548

    Guust
    Moderator
    Post count: 29970

    Good to hear 🙂

    #425561

    jotomas
    Buyer
    Post count: 802

    Hi Guust,

    Just a question left:

    How can I hide / remove the “No comments” text from Listing pages / shortcodes (screenshot attached)?

    I look forward to your reply.

    Thanks once again for your attention.

    Best regards.

    #425563

    Guust
    Moderator
    Post count: 29970

    Try this CSS:

    .geodir-pcomments {diaplay: none;}

    Thanks

    #425589

    jotomas
    Buyer
    Post count: 802

    Hi Guust,

    Thanks!

    It does not work, but this does:

    .geodir-pcomments {display: none!important;}

    Best regards.

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