Facebook (GD Social Like Widget) not counting in Google Chrome

This topic contains 13 replies, has 3 voices, and was last updated by  Paolo 8 years, 9 months ago.

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  • #120758
    #120759

    adyp
    Expired Member
    Post count: 496
    This reply has been marked as private.
    #120777

    Guust
    Moderator
    Post count: 29970

    And what listing should we look at?

    #120897

    Paolo
    Site Admin
    Post count: 31206

    Are you checking while logged in? if on Chrome you are not logged in you could be seeing a cached page.

    Let us know,

    Thanks

    #120900

    adyp
    Expired Member
    Post count: 496

    You shouldn’t be looking at any listing Guust! – my site has somehow received a like (at the top of my home page), but interestingly enough not on any of any other pages. I must admit to not being a ‘Facebook Person’ and not up with how it all works – I assumed that people on facebook can show their appreciation of my site in their Facebook world and that someone had done so. It was visible in Firefox (on my home page), but only fleetingly on opening the page in Chrome: it appeared, then the map re-loaded (geo-locating?) and the Like count reset to 0. I turned geolocation of, reloaded page, and now Chrome shows the correct count, even with geolocation on – However, the correct count only shows on homepage, and shows 0 on all other pages I have tested.

    Your asking ‘which listing?’ makes me wonder: can people who live in facebook-world choose to like either my site or any of the listings, with all appropriate counts being kept?

    #120902

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    just FYI, I see one like on both Chrome and Firefox. I believe the problem was cache.

    In any case that a FB widget controlled by facebook servers. We have zero control over it.

    Thanks

    #120904

    adyp
    Expired Member
    Post count: 496

    Hi Paolo,

    I had tried logged-in and not logged in on the different browsers. Now both seem to be showing count ok.

    I still have issue of count showing only on home page – as well as wondering if all listings keep a count separate from my site’s count, and if I should therefore put the fb widget on the right details sidebar?

    #120907

    Paolo
    Site Admin
    Post count: 31206

    That widget will count likes for the page visited, not for the whole website.

    Thanks

    #120913

    adyp
    Expired Member
    Post count: 496

    …interestingly, I have just tested and my smartphone exhibits the same behaviour as Chrome on my laptop did: it registered a count of one, then reloaded and showed a count of 0. (its an Ubuntu smartphone).

    #120914

    Paolo
    Site Admin
    Post count: 31206

    There is not much we can do about this as I told you. Facebook controls that widget.

    Thanks

    #120916

    adyp
    Expired Member
    Post count: 496

    … our messages are crossing! – ok, so I’ll only have the facebook likes for my site on the homepage, so as avoid spreading out my likes! I guess that means that listing pages can gather their own likes… now I have to find someone in FB-land to see what happens when I am liked.

    Still the issue of disappearing likes…

    #120933

    adyp
    Expired Member
    Post count: 496

    ok thanks Paolo,

    I’ll set it up for listing pages and then monitor it.

    #121322

    adyp
    Expired Member
    Post count: 496

    OK, I think I have found out what is happening:

    when I open the browser (Chrome) and then my website, the homepage is displayed, with the ‘like’ count for that page; then the browser automatically decides to geolocate me (cookie setting?) and re-loads the map with listings near to me – this is not treated as the same page and that’s where the count was re-setting to zero. How do I know it is not being treated as the same page? Because I set the widget to just show on GD Home page, and when the page reloads the widget disappears.

    So I guess I am going to do without the social like widget.

    #121419

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    in that case 1 is the home page and the other is the location page. They use the same widgets, but they are not the same page.

    Thanks

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