35% OFF EVERYTHING
END OF YEAR SALE
Buy Now

Facebook – Multiple postings

This topic contains 20 replies, has 3 voices, and was last updated by  Paolo 8 years, 8 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: 

  • Author
    Posts
  • April 5, 2016 at 7:54 pm #158200

    Ron Lenox
    Buyer
    Post count: 230

    My listings are posting multiple times to my Facebook page. Sometime 4-5 times. My Facebook page is full of duplicates.

    When does a posting cross post to Facebook? Why does it posting duplicates?

    –Ron Lenox

    April 6, 2016 at 3:20 pm #158723

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    normally they are posted only once…

    Please provide a link of a listing that has been posted multipl times and admin credentials and we will have a look.

    Thanks

    April 6, 2016 at 5:17 pm #158873

    Ron Lenox
    Buyer
    Post count: 230
    This reply has been marked as private.
    April 6, 2016 at 5:36 pm #158877

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    I’ve set your reply as private, so only staff can read it, fortunately there was not a link.

    Can you please provide it?

    Thanks

    April 6, 2016 at 5:56 pm #158880

    Ron Lenox
    Buyer
    Post count: 230

    http://discoversam.com

    https://www.facebook.com/DiscoverSMA/

    I posted 3 items today. As of now, they are not posted at all on my Facebook page.

    Ron Lenox

    April 6, 2016 at 7:55 pm #158951

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    I don’t understand, it seems to not being publishing at all right now.
    Did you try to refresh your app token in social importer options page?

    Are you sure you didn’t click several time on “re-post to facebook” and once the API worked it’s queue all posts were appearing at once duplicated?

    Let us know,

    Thanks

    April 6, 2016 at 8:41 pm #158984

    Ron Lenox
    Buyer
    Post count: 230

    It is publishing now. Sometimes it takes a while to publish.

    If you look on the Facebook page now, you will se many duplicate postings. I am getting comments from followers that I have bugging them!

    Ron Lenox

    April 6, 2016 at 8:43 pm #158985

    Ron Lenox
    Buyer
    Post count: 230

    I never hit re-post. I did not it the publish button multiple times.

    I will refresh the Facebook token now.

    Ron Lenox

    April 6, 2016 at 8:45 pm #158987

    Ron Lenox
    Buyer
    Post count: 230

    Does it re-post on an update to the listing? Sure hope not!

    Ron Lenox

    April 6, 2016 at 10:47 pm #159016

    Paolo
    Site Admin
    Post count: 31206

    No it does not. Is it working correctly now or did it postit again multiple times?

    Let us know,

    thanks

    April 7, 2016 at 1:30 pm #159376

    Ron Lenox
    Buyer
    Post count: 230

    Please take a look at the Facebook page.

    The first listing – Hospital H+ – listed twice.

    The next listing – Non-Profit Resource Network – listed twice.

    I can keep going.

    I don’t understand. You do not see duplicate listings on the Facebook Page?

    https://www.facebook.com/DiscoverSMA/

    April 7, 2016 at 5:41 pm #159552

    Ron Lenox
    Buyer
    Post count: 230

    I published 3 Event Listings over 4 hours ago. They are not posted on Facebook.

    April 7, 2016 at 9:25 pm #159710

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    I see : Que Pasa en San Miguel – This Week’s Events! and then, Video: 5 things to do in SMA.

    I don’t see any Hospital H+.

    Are we talking about the same facebook page?

    I even liked it to see if it was a privacy thing…

    Let us know,

    Thanks

    April 7, 2016 at 10:33 pm #159816

    Ron Lenox
    Buyer
    Post count: 230

    What? Attched is a screen print of the Facebook page. Do you see H+ Hospital now??????

    You can also see the double posting.

    Please look a little harder!

    Ron Lenox

    April 7, 2016 at 10:34 pm #159821

    Ron Lenox
    Buyer
    Post count: 230

    Photo was too large. Plesae take a look!

  • Author
    Posts
Viewing 15 posts - 1 through 15 (of 21 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount