Hi Support,
RE: Fail to Upgrade from GeoDirectory Version 1.6.38 to Version 2.0.0.57
We ran test updates following steps from your website on https://cisc.catholicindependentschools.com
We disabled all other plugins except GeoDirectory prior to the steps below.
Route Taken to Update
1. Uploaded the GDv2 folder calling this ‘geodirectory2’
2. Deactivated GDv1 in Plugins on the backend, pages on the front end only loads partically.
3. Renamed the folder containing GDv1 to ‘geodirectory1’ and the folder containing GDv2 to ‘geodirector2’.
4. Activated GDv2 in Plugins on the backend
Upon activation we lost access to the front and backend with a 503 error (Service Temporarily Unavailable).
Changed the name of the folders and was able to return to GDv1 with access to both front and backend.
The site works normally with GDv1 but we just couldn’t upgrade to GDv2.
Please help.