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This topic contains 21 replies, has 3 voices, and was last updated by  Alex Rollin 5 years, 5 months ago.

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  • May 26, 2019 at 7:19 am #488972

    Alex Rollin
    Moderator
    Post count: 27815

    Those are the instructions we have available.

    You should do the upgrade on a staging site so that you can see the issues and address them one by one. If you run into something you do not know about you can report it here and we will be happy to advise.

    May 27, 2019 at 9:14 pm #489377

    ajijictoday
    Expired Member
    Post count: 22

    Nothing ever seems to go well for us. With the discount we went ahead and bought the Location Manager.

    We searched your documentation for how to install it and got two different answers. The first showed going to our Dashboard, but we don’t have that anywhere. The other said to install it like a normal plugin, which we tried but got this error message “There was an issue determining where GeoDirectory Plugin is installed and activated. Please install or activate GeoDirectory Plugin.” Not sure what that means or how to proceed now.

    Can we just FTP the files to our plugin directory?

    Appreciate your help.

    May 28, 2019 at 10:11 am #489441

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    the docs are here: https://wpgeodirectory.com/docs-v2/addons/location-manager/

    Yes, unzip and upload to wp-content/plugins/

    June 26, 2019 at 1:13 pm #494932

    ajijictoday
    Expired Member
    Post count: 22

    Could someone please tell me what I am to do with this warning message that I get on every page and post I am working on? I have done the downgrade twice and both times our directory was gone and was left only showing a short code.

    Appreciate any help.

    June 26, 2019 at 11:47 pm #495029

    Alex Rollin
    Moderator
    Post count: 27815

    That will only show if the plugin has been upgraded.
    It could be that another admin has pressed the upgrade button, or that your host may be automatically updating your plugins.

    June 27, 2019 at 1:14 pm #495178

    ajijictoday
    Expired Member
    Post count: 22

    Thanks, but I am the only admin and, no, my hosting company does not touch my plugins. I just need to know why the downgrade destroys the directory.

    Appreciate your help.

    June 29, 2019 at 3:43 am #495388

    Alex Rollin
    Moderator
    Post count: 27815

    The downgrade should put you back where you were with GDV1. If the upgrade/conversion has already been run, then it would be necessary to restore to a previous backup.

    GDV2 is a major version upgrade. There are significant changes to improve the template system and much, much more.

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