Fatal error after activating plugin

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Tagged: bug crash problem

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April 21, 2017 at 3:54 pm #374611

Antti
Free User

Post count: 1

Hey! I’m fixing up a friend’s WordPress website and I ran into a problem where, I installed GeoDirectory and the moment I clicked to activate it I received a fatal error message. I have been unable to load any site content at all since then.

And this is how the message goes:
Fatal error: Call to a member function get_setting() on null in [URL] on line 2834

I need this fixed as soon as possible! Thanks!

April 21, 2017 at 4:48 pm #374617

Kor
Moderator

Post count: 16516

Hi Antti,

Please share FTP access to your server and WP admin we’ll investigate this. You can post the details here using the private reply option below.

Thanks!

April 21, 2017 at 6:35 pm #374627

Paolo
Site Admin

Post count: 31211

Hi,

we never saw this error before with our product.

I only see 2 similar error ever on Google:

https://wpml.org/forums/topic/when-i-try-to-activate-wpml-wordpress-crashing/

https://premium.wpmudev.org/forums/topic/i-am-getting-fatal-error-call-to-a-member-function-get_setting-with-wiki-plugin?omtr=b&utm_expid=3606929-101.TxEXoCfwS1KxJG1JVvj_5Q.1&utm_referrer=https%3A%2F%2Fwww.google.com.mx%2F

If you want to fix your problem without our intervention, just move our the folder geodirectory from the folder wp-content/plugins. That will bring back your dashboard.

Let us know if they help in anyway.

Thanks

April 24, 2017 at 2:52 pm #375056

Antti
Free User

Post count: 1

This reply has been marked as private.

April 24, 2017 at 4:24 pm #375078

Kor
Moderator

Post count: 16516

Hi Antti,

Yes, that’s correct. Please fill in the details below and send it to us on your next private reply.

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