fatal error when click on categories

This topic contains 3 replies, has 2 voices, and was last updated by  Paolo 7 years, 12 months ago.

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  • #374628

    peterho2004
    Expired Member
    Post count: 48

    hi sir,

    I encountered a fatal error screen (see attached) when I click on the place category. Can someone please point me in right direction on how to fix it? thanks,

    Peter

    #374631

    Paolo
    Site Admin
    Post count: 31211

    Hi,

    are all your add-ons updated? If you don’t know how to check, please provide a link and admin credentials and we will have a look.

    Here you can find the current version numbers: https://wpgeodirectory.com/your-account/ and also the license needed to update in case you haven’t. They need to be added to GeoDirectory >> Auto Updates / licensing.

    Let us know,

    Thanks

    #374678

    peterho2004
    Expired Member
    Post count: 48

    hi Paolo,

    I update the plug-in and the problem disappeared. thanks again,

    Peter

    #374783

    Paolo
    Site Admin
    Post count: 31211

    You are welcome 🙂

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