35% OFF EVERYTHING
Our 11th BIRTHDAY SALE
Buy Now

Featured Listing Problem

This topic contains 14 replies, has 4 voices, and was last updated by  Guust 7 years, 3 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • January 14, 2018 at 11:28 pm #412746

    Julian Cantillo
    Buyer
    Post count: 18

    One of the reasons we choose GD was due to the wonderful featured listing option. It appears that some updates have been made and this feature is no longer available. We paid a good amount of mula for all that we have and now this is gone. How do we get this back on there or are we doing something incorrectly and therefore we cant get it to work?

    January 15, 2018 at 2:49 am #412747

    Guust
    Moderator
    Post count: 29970

    Featured listings should never available if set up as part of a price package.
    Please post your URL and WP admin details in a private reply if you want us to review your settings. Also provide any extra information that allows us to help you fix your problem.
    Thanks

    January 15, 2018 at 2:07 pm #412785

    Julian Cantillo
    Buyer
    Post count: 18

    Sorry, the question was properly asked. The Featured Listings used to appear at the top, now that seems to have disappeared. How can we make it so that our Featured Listings will always appear at the top?

    January 15, 2018 at 2:09 pm #412786

    Kor
    Moderator
    Post count: 16516

    Hi Julian,

    Please share WP temp admin access to your site so we can take a better look. You can post the details here using the private reply option below.

    Thanks!

    January 15, 2018 at 3:57 pm #412819

    Julian Cantillo
    Buyer
    Post count: 18
    This reply has been marked as private.
    January 15, 2018 at 4:38 pm #412824

    Kor
    Moderator
    Post count: 16516
    This reply has been marked as private.
    January 15, 2018 at 4:56 pm #412828

    Julian Cantillo
    Buyer
    Post count: 18
    This reply has been marked as private.
    January 15, 2018 at 6:11 pm #412832

    Kor
    Moderator
    Post count: 16516

    Hi Julian,

    Featured listings are made by creating different “price” packages using the Pricing Manager: https://wpgeodirectory.com/downloads/pricing-manager/ . You’ll have to purchase the “Pricing Manager” addon and set it up following the instructions here https://wpgeodirectory.com/docs/prices-and-payments-add-on-overview/#prices

    Thanks!

    January 15, 2018 at 6:42 pm #412838

    Julian Cantillo
    Buyer
    Post count: 18

    So, if we purchase the Pricing Manager, our Featured Listings will always be at the top of any search?

    January 15, 2018 at 7:23 pm #412842

    Alex Rollin
    Moderator
    Post count: 27815

    Hello Julian,

    With the Addon installed you will have the option to sort by “Featured”.

    January 15, 2018 at 10:46 pm #412864

    Guust
    Moderator
    Post count: 29970

    Featured listings will never be on top of the search if a user searches for a keyword. Listings will always be ordered by relevance to what the visitor is searching for.

    You can show Featured listings on top on the Location and Listings pages, and any Popular Post Widget you use anywhere.

    Hopefully that is a bit clearer now.

    Thanks.

    January 16, 2018 at 8:48 pm #413016

    Julian Cantillo
    Buyer
    Post count: 18

    Would you be able to create a plugin that always put Featured Listings at the top of any search?

    January 16, 2018 at 10:30 pm #413049

    Alex Rollin
    Moderator
    Post count: 27815

    Hello Julian,

    almost anything is possible with customization. Here are a couple links to discussions about search and favoring ‘featured’ listings:

    https://wpgeodirectory.com/support/topic/directory-very-slow-since-transistion/page/3/#post-407637
    https://wpgeodirectory.com/support/topic/html-field-new-lines/#post-116141

    To customize your site you can contact a GeoDirectory expert here: https://geodirectoryexperts.com

    January 18, 2018 at 8:04 pm #413348

    Julian Cantillo
    Buyer
    Post count: 18
    This reply has been marked as private.
    January 18, 2018 at 11:13 pm #413370

    Guust
    Moderator
    Post count: 29970

    Nothing has changed regarding Featured listings, it has always required the Pricing Manager, which you do not have installed.
    If you never had the Pricing Manager before, then you would never have been able to use Featured Listings. I am guessing that maybe you used to have the Pricing Manager or we are talking about something else. Nothing has changed in that regard, so I am not sure what you think has changed, and what made you think you had Featured listings in the past unless you had the Pricing Manager.

    Maybe we are talking about something else, hopefully you can clarify.

    Thanks

  • Author
    Posts
Viewing 15 posts - 1 through 15 (of 15 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount