File Size error while import & export CSV

This topic contains 6 replies, has 3 voices, and was last updated by  wci 6 years, 8 months ago.

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  • June 24, 2018 at 9:08 pm #436010

    wci
    Expired Member
    Post count: 1035

    Dear support team,

    while import and upload file I am getting a file size error displayed.
    Screenshot > https://www.screencast.com/t/iO5JXXaYd

    But the Upload is set to 64M within php ini file as well at media add new you can see the setting is proper made to 64M.

    How to solve the error to be able to upload higher file sizes.

    Best, Alex

    June 25, 2018 at 2:08 am #436018

    Kor
    Moderator
    Post count: 16516

    Hi Alex,

    Thanks for your post. Could you please share your WP admin and FTP access in private reply so that we could check on it?

    Thanks!

    June 25, 2018 at 4:50 am #436026

    wci
    Expired Member
    Post count: 1035
    This reply has been marked as private.
    June 25, 2018 at 10:38 am #436063

    Alex Rollin
    Moderator
    Post count: 27815

    Your max file upload size in the GD settings should also be adjusted.

    Thanks

    June 25, 2018 at 10:46 am #436066

    wci
    Expired Member
    Post count: 1035

    Hi Alex, Ok but where to do?

    June 25, 2018 at 11:23 am #436078

    Alex Rollin
    Moderator
    Post count: 27815

    Click on GeoDIrectory in the WP Menu, then scroll and you will see the field for file upload size.

    June 25, 2018 at 8:12 pm #436153

    wci
    Expired Member
    Post count: 1035

    ok – thanks I found it in geodirectory > general settings > Max upload file size(in mb)

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