Franchise feature not working on event

This topic contains 4 replies, has 2 voices, and was last updated by  Katie Lidgard 7 years, 5 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • October 31, 2017 at 12:05 pm #403433

    Katie Lidgard
    Expired Member
    Post count: 188

    Hi, I added an event to my events calendar a few weeks ago. I’ve now tried to make that event a franchise, so I can add additional events to it. Whenever I hit update, though, it reverts back to not being a franchise. Can you please help with why this is happening.
    Event in question is this:https://playinginpuddles.com.au/events/the-lakes-festival/
    Thank you,
    Katie

    October 31, 2017 at 1:27 pm #403454

    Guust
    Moderator
    Post count: 29970

    I had no problem changing it to a main franchise listing.
    Please check.

    Thanks

    October 31, 2017 at 9:47 pm #403557

    Katie Lidgard
    Expired Member
    Post count: 188
    This reply has been marked as private.
    October 31, 2017 at 10:04 pm #403559

    Guust
    Moderator
    Post count: 29970

    BTW, I did it from the frontend.
    Cheers

    November 1, 2017 at 12:09 am #403569

    Katie Lidgard
    Expired Member
    Post count: 188

    Hmmm, maybe that’s the difference. I’ll try that next time. Thanks

  • Author
    Posts
Viewing 5 posts - 1 through 5 (of 5 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
20% Discount Offer
Hurry! Get your 20% discount before it expires. Get 20% Discount