FRAUD DETECTED message in listing receipt

This topic contains 2 replies, has 2 voices, and was last updated by goakes 9 years, 6 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Author

Posts
September 30, 2015 at 7:11 am #55109

goakes
Buyer

Post count: 143

Hello

When I add a post and pay through paypal, I receive a message to confirm the transaction, but at the top of the message there is a line that says:

Payment has been received. Below are the transaction details.

WARNING FRAUD DETECTED PLEASE CHECK THE DETAILS – (IF CORRECT, THEN PUBLISH THE POST)
### The PayPal reciver email address does not match the paypal address for this site ###

Why does this warning appear?

Gary

September 30, 2015 at 9:14 am #55116

Stiofan O’Connor
Site Admin

Post count: 22956

Hi Gary,

This can be for a number of reasons, in your case it looks like maybe you have your main paypal address but also have a alias that you are using? We add a check to make sure the address you have in your settings is the one paypal says got paid. Would this make sense?

Stiofan

September 30, 2015 at 7:32 pm #55252

goakes
Buyer

Post count: 143

Found and resolved the problem. Thanks

Gary
Author

Posts

Viewing 3 posts - 1 through 3 (of 3 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket